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Find your Windows product key - Microsoft Support
Generally, if you bought a physical copy of Windows, the product key should be on a label or card inside the box that Windows came in. If Windows came preinstalled on your PC, the product key should appear on a sticker on your device. If you’ve lost or can’t find the product key, contact the manufacturer. To ensure your product key is ...
Applies To: Microsoft account dashboard
Request a refund for digital games | Xbox Support
Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date. Requests are for games in which you haven’t accumulated a significant amount of play time. Note As a limited exception, digital game products may be eligible for a refund within 30 days if you’re unsatisfied with ...
Microsoft account security info & verification codes
Sign in to the Advanced security options page of your Microsoft Account. Select Add a new way to sign in or verify then choose how you would like to receive security codes. Note: VOIP numbers cannot be added as a way to sign in or get verification codes. We'll send a security code to the new number or email to confirm.
Applies To: Microsoft account dashboard
Windows Update Troubleshooter - Microsoft Support
Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.
如何兑换礼品卡和代码 | Xbox Support
如何在 Windows 版 Xbox 应用中兑换代码. 按“开始”按钮 ,然后在“搜索”框中输入“Xbox”。. 从结果中选择 Xbox 应用以打开该应用。. 选择左上角的玩家图片,然后选择“设置”。. 在“兑换代码”下选择“兑换”。. 输入由 25 个字符组成的代码,选择 下一步 ...
Xbox 付款错误消息和代码 | Xbox Support
80190864. 此错误代码可能表示以下情形之一:. 你的银行未授权你的支付选项(例如,你的信用卡已过期、被冻结或者已被拒绝)。. 请联系你的信用卡公司或银行,确保正在使用的支付选项已激活,具有可用资金,且交易并未因为某些原因而受到阻止。. 如果用于 ...
Ways to install Windows 11 - Microsoft Support
Create Windows 11 installation media. On the Windows 11 software download page , select Create tool now and follow the instructions to install Windows 11. Warning: Microsoft recommends against installing Windows 11 on a device that does not meet the Windows 11 minimum system requirements.
批准家庭成员的购买和资金 | Xbox Support
在移动设备上打开 Xbox 应用。. 选择要在主屏幕上管理其支出的成员。. 或者选择“设置”,然后选择成员的帐户。. 在“支出”下,选择“请求购买”游戏。. 在“Microsoft 帐户余额”下,选择“充值”。. 加载应用内浏览器时,选择所需的金额,然后选择“下一 ...
Change the refresh rate on your monitor in Windows
Select Start > Settings > System > Display > Advanced display . Next to Choose a refresh rate , select the Dynamic option. ( Note: This option is only available on supported hardware. If you don’t see the Dynamic option, then your hardware doesn’t support DRR.) If you want to disable DRR and use a fixed refresh rate, you can select a ...
Gears of War | Xbox Support
通过 Xbox Game Pass 可以获取《战争机器》 (Gears of War)。. 如果你有有效订阅,则可以安装和畅玩《战争机器》 (Gears of War),或者可以折扣价格购买该游戏。. 若要以 Xbox Game Pass 20% 的折扣购买《战争机器》 (Gears of War),请访问要购买游戏的 Microsoft Store 页面。. 在 ...