Supporting publishers and creators

You can support your favorite publisher or creator by sending them a Cheer  through MSN, using money or your Microsoft Rewards points.

How to use Cheers to support a news source

What does it mean to "Send a Cheer"?

When you send a Cheer , you're purchasing a Cheer from Microsoft and sending it to support and reward the content creator.

You can purchase and send a Cheer using either Microsoft Rewards points or with cash (via a credit card payment).

How do I support a publisher or creator?

To support a publisher or creator:

1. Go to MSN and sign in with your Microsoft Account. If you don't have one, click here.
2. Read articles by your favorite publisher or creator.
3. Click or tap the Cheers star  at the top of the article.

How much does it cost to send a Cheer?

You can choose to purchase and send a Cheer  to a content creator using Microsoft Rewards points or cash (via a credit card). 

• Cheers can be purchased with Rewards points at 100, 200, 300, 400 or 500 points.
• Cheers can be purchased with money in your Microsoft Account at 1 USD, 2 USD, 3 USD, 4 USD or 5 USD.

What if I don't have any Rewards points?

It’s easy to rack up Microsoft Rewards points and earn your way toward great rewards like gift cards, movies, games, non-profit donations, and more.

Stay signed in with your Microsoft account and you'll earn points for doing the things you already do.

Learn more.

How much does the supported publisher or creator receive?

Cheers do not have a cash value, but each time you send a Cheer  , we will show you the minimum value a content creator will receive as a result of your Cheer  . Microsoft does not charge you or content creators for sending or receiving Cheers  .

Where can I find my history of publishers and creators I supported?

You can find your publisher and creator support history in your MSN account page.

1. Go to MSN and sign in with your Microsoft Account.
2. Open the Navigation menu 
3. Select Profile then Payments.
4. Select  Support history.

Is my information shared with publishers or creators I support?

No. Your personal information is not shared, but a publisher can see your user profile name and the amount of the support provided. This is similar to when you comment on an article.

Can I get a refund?

No, all purchases of Cheers  are final, and we do not support refunds at this time.

I get an error when I try to support a publisher or creator

Reach out to Support and we’ll do our best to get it sorted out.

Support a news source by using a subscription

Some publishers provide an option to subscribe to their articles.

How do I cancel my publisher subscription?

1. Go to MSN and sign in with your Microsoft Account.
2. Open the Navigation menu 
3. Select Profile then Payments.
4. Choose your active subscription and select Manage then Cancel.

How do I renew my publisher subscription?

The subscription will renew automatically.

For expired subscriptions, you can re-subscribe from the publisher's profile page, the publisher's article page, or the payments tab of your profile:

1. Go to MSN and sign in with your Microsoft Account.
2. Open the Navigation menu 
3. Select Profile then Payments.

How many days left do I have on my publisher subscription?

1. Go to MSN and sign in with your Microsoft Account.
2. Open the Navigation menu 
3. Select Profile then Payments.
4. Choose your active subscription, where you can see the renewal dates.

Can I share my publisher subscription with other people?

No, we're not offering this at this time.

What happens if I don't have enough points when my renewal is attempted?

If you don't have a backup payment method, the subscription will not renew.

If you do have a backup payment method, your remaining Rewards points balance will get redeemed, and your cash payment will be partially discounted based on your Rewards points balance.