Applies To
Microsoft account

If your Windows phone is lost or stolen, Find my phone let's you ring, lock, erase, and track it. Just make sure everything's set up with a Microsoft account.

Find your phone:

  1. Go to account.microsoft.com/devices. If you're prompted to sign in, use the same Microsoft account you used to sign in to your phone.

  2. Select the Find my device tab, and then select your device from the list on the left. You should see a map showing your phone's location. Click the Find button to ensure this map is updated with the device's most recent known location.

Ring, lock, or erase your phone:

  1. Go to account.microsoft.com/devices.

  2. Choose the phone you want to find, then select Find my phone.

  3. To make your phone ring, select Ring and follow the instructions.

  4. To lock your phone and show a message on the lock screen, select Lock and follow the instructions.

  5. To erase your phone, select Erase, then select the I'm ready to erase my phone check box, and then select Erase.

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