Upgrade to Windows 10: FAQ

Applies to: Windows 10Windows 7Windows 8.1

An upgrade moves your PC from a previous version of Windowssuch as Windows 7 or Windows 8.1to Windows 10. This FAQ is intended to answer questions about upgrading to Windows 10.

An update ensures you have the most recent features and security improvements for your current version of Windows. If you want to update your device and need more info, see Windows Update: FAQ

The following are some answers to questions you might have about the upgrade to Windows 10.

For more info about system requirements and feature availability, see the Windows 10 specifications page.

If you receive an error code and none of the info below helps, see Get help with Windows activation errors.

 
Is the Windows 10 free upgrade offer still available?
The Windows 10 free upgrade through the Get Windows 10 (GWX) app ended on July 29, 2016.
 
For customers who are still in the process of upgrading, the following questions and answers provide more details.
 
How long will it take to upgrade my device?

The time that is required to upgrade to Windows 10 depends on factors such as the age of your device and how it’s configured. Most devices will take about an hour to upgrade as soon as the download is completed. Although older devices could take longer, some newer, high-performance devices might upgrade faster.