NOTE: All pending fax and print jobs will be lost.
- Make sure all printing has completed and users are not submitting fax or print jobs.
- In Control Panel, double-click Services, and then stop the spooler and fax services
- In My Computer, go to C:\Winnt.SBS\System32\Spool\Printers.
- Delete all files located in this folder.
- In Control Panel, double-click Services, and then start the spooler and fax services.
- Submit your fax jobs again.
Article ID: 216367 - Last Review: Nov 19, 2003 - Revision: 1