"4144000.exe has encountered a problem and needs to close" error message on the Transaction Order Creation (41.440.00) screen in Microsoft Dynamics SL


Symptoms


Consider the following scenario in Inventory Replenishment in Microsoft Dynamics SL:
  • You set the Region and Language settings on your computer to Spanish (Mexico) with the dd/mm/yyyydate format.
  • You run the Usage Capture Process (41.460.00) process, the Calculate Replenishment Values (41.450.00) process, and the the Generate Planned Orders (41.400.00) process.
  • You open the order that was generated on the Transaction Order Creation (41.440.00) screen, and then you click the Create Transaction button.
In this scenario, you receive the following error message:
4144000.exe has encountered a problem and needs to close

Cause


This problem occurs because the Region and Language settings on your computer are set to Spanish (Mexico) with the dd/mm/yyyy date format.

To work around this problem, change the Region and Language settings on your computer to English (US) with the mm/dd/yyyy date format.

Resolution


Hotfix information for Microsoft Dynamics SL

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics SL Service Pack that contains this hotfix as specified in the "Status" section in this article.

To resolve this problem, click the "View and request hotfix downloads" link at the top of this article to obtain the hotfix.

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft website:

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.


Microsoft Dynamics SL 7.0 Feature Pack 1 (FP1)
Changed filesDateFile version
DMGPOReceiptBO.dll21-Jul 20107.03.40721.00
DMGPurchOrderBO.dll21-Jul 20107.03.40721.00
DMGSalesOrderBO.dll21-Jul 20107.03.40721.00
4144000.exe21-Jul 20107.03.40721.00

Installation information

Install this hotfix by following the installation instructions that are included in the hotfix download.

Prerequisites

For information about the prerequisites for this hotfix, see the installation instructions that are included in the hotfix download.

Restart requirement

If you are prompted, restart the computer after you install the hotfix.

Removal information

You cannot remove this hotfix.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was reported as issue number 21687.

More Information


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates