Description of the Office Word 2007 hotfix package (wordconv-x-none.msp, word-x-none.msp): October 26, 2010


This article describes the Microsoft Office Word 2007 issues that are fixed in the hotfix package that is dated October 26, 2010.


Issues that this hotfix package fixes

  • Consider the following scenario:
    • You open an Office Word document (docx format) that contains an embedded object when you use Office Word 2007.
    • You open the embedded object from the Office Word document.
    • You copy some content from the embedded object, and then you paste the content as a link into the Office Word document.
    • You save and close the Office Word document.
    • You open the Office Word document again.

    In this scenario, the link to the content of the embedded object is broken.

  • You add a digital signature to a Word document that contains a PAGE field and a NUMPAGES field in the header. However, after you print the document when you use Office Word 2007, the signature becomes invalid.

  • Office Word 2007 stops responding when you try to open an HTML file. This issue occurs when the HTML file contains a table that uses a caption and contains a picture that has an area map.

  • When you try to convert a Word 95 document that contains numbers by using the wordconv.exe, the numbers are not converted correctly.

  • In Office Word 2007, no tooltip appears when you rest the pointer over an HTML <MAP> tag that is used in a DOCX file or an HTML file.

  • In Office Word 2007, you add a bookmark in a content control that is in a table cell. You save and then you close the document. However, when you open the document in Office Word 2007 again, the bookmark is lost.

  • Word 2007 prints certain documents incorrectly when the Print in background option is disabled.

  • Consider the following scenario:
    • You have a Word 2003 document that uses a custom style format and contains a table of content (TOC).
    • You open the document by using Office Word 2007, and then you update the TOC.

    In this scenario, the format of the first line and the last line of the TOC is changed.

  • In a Japanese language environment for Office Word 2007, spaces or backspaces do not update indentation correctly when character units are used.

  • You copy a combination of list styles and paragraph styles through the Organizer in Office Word 2007. However, wrong properties may be applied to the copied paragraph styles.

  • In Office Word 2007, the content controls do not display correctly in certain scenarios, depending on the styles that are used in the contents.

More Information

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to resolve only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


You must have 2007 Microsoft Office suite Service Pack 2 installed to apply this hotfix package.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

949585 How to obtain the latest service pack for the 2007 Office suite

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issue that is listed in this article.
The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Download information
File nameFile versionFile sizeDateTimePlatform

Microsoft Windows Installer .msp file information
File nameFile versionFile sizeDateTimePlatform
Word-x-none.mspNot Applicable9,414,14408-Oct-201022:20Not Applicable
Wordconv-x-none.mspNot Applicable2,546,68808-Oct-201022:20Not Applicable

Word-x-none.msp information
File nameFile versionFile sizeDateTimePlatform
Wordconv-x-none.msp information
File nameFile versionFile sizeDateTimePlatform


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates