Description of the Outlook 2010 hotfix package (outlook-x-none.msp): October 29, 2010

Applies to: Microsoft Outlook 2010

Summary


This article describes the Microsoft Outlook 2010 issue that is fixed in the hotfix package that is dated October 29, 2010.

INTRODUCTION


Issue that this hotfix package fixes

  • Microsoft Outlook 2010 does not display the domain name and user name for the first time logon user when you are prompted for your logon credentials. This issue occurs even when you have set the UserName and LogonDomain registry keys in the previous Office Outlook versions.


Resolution


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for installing this hotfix.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows

After you apply the hotfix in this article, follow these steps to enable the hotfix:
  • Windows XP and Windows Vista
    1. Click Start, click Run, type regedit in the Open box, and then click OK.
    2. Locate and then select the following registry subkey:
      HKEY_CURRENT_USER\Software\Microsoft\Exchange
    3. On the Edit menu, point to New, and then click String Value.
    4. Type DefaultUserName, and then press ENTER.
    5. In the Details pane, right-click DefaultUserName, and then click Modify.
    6. In the Value data box, type your user name, and then click OK.

      Note Changing the DefaultUserName value is optional. If you do not specify a value for DefaultUserName, the credentials dialog box is populated with the specified domain name and a backslash (\) character. In this situation, you can manually input the user name into the credentials dialog box after the backslash.
    7. Locate and then select the following registry subkey:
      HKEY_CURRENT_USER\Software\Microsoft\Exchange
    8. On the Edit menu, point to New, and then click String Value.
    9. Type DefaultLogonDomain, and then press ENTER.
    10. In the Details pane, right-click DefaultLogonDomain, and then click Modify.
    11. In the Value data box, type your domain name, and then click OK.
    12. Locate and then select the following registry subkey:
      HKEY_CURRENT_USER\Software\Microsoft\Exchange
    13. On the Edit menu, point to New, and then click DWORD Value.
    14. Type DisplayDefaultDomainUserName, and then press ENTER.
    15. In the Details pane, right-click DisplayDefaultDomainUserName, and then click Modify.
    16. In the Value data box, type 1, and then click OK.

      Note The DisplayDefaultDomainUserName value is required as it triggers this new behavior provided by the hotfix.
    17. Exit Registry Editor.

  • Windows 7

    This hotfix functions differently on Windows 7 clients. For Windows 7 clients, there are two methods to enable this hotfix:
    • You have to configure all three registry values related to this hotfix.
      1. Click Start, click Run, type regedit in the Open box, and then click OK.
      2. Locate and then select the following registry subkey:
        HKEY_CURRENT_USER\Software\Microsoft\Exchange
      3. On the Edit menu, point to New, and then click String Value.
      4. Type DefaultUserName, and then press ENTER.
      5. In the Details pane, right-click DefaultUserName, and then click Modify.
      6. In the Value data box, type your user name, and then click OK.
      7. Locate and then select the following registry subkey:
        HKEY_CURRENT_USER\Software\Microsoft\Exchange
      8. On the Edit menu, point to New, and then click String Value.
      9. Type DefaultLogonDomain, and then press ENTER.
      10. In the Details pane, right-click DefaultLogonDomain, and then click Modify.
      11. In the Value data box, type your domain name, and then click OK.
      12. Locate and then select the following registry subkey:
        HKEY_CURRENT_USER\Software\Microsoft\Exchange
      13. On the Edit menu, point to New, and then click DWORD Value.
      14. Type DisplayDefaultDomainUserName, and then press ENTER.
      15. In the Details pane, right-click DisplayDefaultDomainUserName, and then click Modify.
      16. In the Value data box, type 1, and then click OK.
      17. Exit Registry Editor.

    • If you do not want to specify a value for DefaultUserName, you have to use the following registry data:
      1. Click Start, click Run, type regedit in the Open box, and then click OK.
      2. Locate and then select the following registry subkey:
        HKEY_CURRENT_USER\Software\Microsoft\Exchange
      3. On the Edit menu, point to New, and then click String Value.
      4. Type DefaultLogonDomain, and then press ENTER.
      5. In the Details pane, right-click DefaultLogonDomain, and then click Modify.
      6. In the Value data box, type your domain name, and then click OK.
      7. Locate and then select the following registry subkey:
        HKEY_CURRENT_USER\Software\Microsoft\Exchange
      8. On the Edit menu, point to New, and then click DWORD Value.
      9. Type DisplayDefaultDomainUserName, and then press ENTER.
      10. In the Details pane, right-click DisplayDefaultDomainUserName, and then click Modify.
      11. In the Value data box, type 1, and then click OK.
      12. Locate and then select the following registry subkey:
        HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\RPC
      13. On the Edit menu, point to New, and then click DWORD Value.
      14. Type EnableWin7NegoEx, and then press ENTER.
      15. In the Details pane, right-click EnableWin7NegoEx, and then click Modify.
      16. In the Value data box, type 0, and then click OK.
      17. Exit Registry Editor.
Note After you log on Outlook successfully one time, the domain and user name are stored and retrieved with the messaging profile information that is stored in the Windows registry. The previous registry data is only used when there is no existing domain and user name in the messaging profile information. Therefore, the registry data from this hotfix is typically used only one time.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issue that is listed in this article.

The English version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

x86

Download information
File nameFile versionFile sizeDateTimePlatform
Outlook2010-kb2449731-fullfile-x86-glb.exe14.0.5128.500114,271,33622-Oct-201022:45x86


Microsoft Windows Installer .msp file information
File nameFile versionFile sizeDateTimePlatform
Outlook-x-none.mspNot Applicable15,598,08023-Oct-201002:55Not Applicable


After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:

Outlook-x-none.msp information
File nameFile versionFile sizeDateTimePlatform
Emsmdb32.dll14.0.5127.50001,559,48028-Sep-201018:51Not Applicable
Exsec32.dll14.0.5125.5000330,06409-Sep-201001:40Not Applicable
Mimedir.dll14.0.5126.5000358,24014-Sep-201001:11x86
Mspst32.dll14.0.5124.50001,226,67201-Sep-201008:36Not Applicable
Olmapi32.dll14.0.5128.50013,197,31222-Oct-201018:02x86
Omsmain.dll14.0.5120.5000724,35221-Jul-201023:17x86
Omsxp32.dll14.0.5120.5000234,38421-Jul-201023:17x86
Outlook.exe14.0.5128.500015,918,94408-Oct-201014:45x86
Outlvbs.dll14.0.5126.500055,66414-Sep-201001:11Not Applicable
Scnpst32.dll14.0.5124.5000329,64031-Aug-201015:19x86
Scnpst64.dll14.0.5124.5000340,40031-Aug-201015:19x86

x64

Download information
File nameFile versionFile sizeDateTimePlatform
Outlook2010-kb2449731-fullfile-x64-glb.exe14.0.5128.500117,095,30422-Oct-201019:10x86

Microsoft Windows Installer .msp file information
File nameFile versionFile sizeDateTimePlatform
Outlook-x-none.mspNot Applicable18,283,00822-Oct-201021:46Not Applicable

After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:

Outlook-x-none.msp information
File nameFile versionFile sizeDateTimePlatform
Emsmdb32.dll14.0.5127.50002,138,55228-Sep-201019:06Not Applicable
Exsec32.dll14.0.5125.5000474,96009-Sep-201002:05Not Applicable
Mimedir.dll14.0.5126.5000542,56014-Sep-201001:12x64
Mspst32.dll14.0.5124.50001,664,43201-Sep-201008:56Not Applicable
Olmapi32.dll14.0.5128.50014,513,66422-Oct-201018:05x64
Omsmain.dll14.0.5120.50001,104,25621-Jul-201023:16x64
Omsxp32.dll14.0.5120.5000368,01621-Jul-201023:16x64
Outlook.exe14.0.5128.500024,551,77608-Oct-201015:46x64
Outlvbs.dll14.0.5126.500071,53614-Sep-201001:12Not Applicable
Scnpst32.dll14.0.5124.5000442,28031-Aug-201016:34x64
Scnpst64.dll14.0.5124.5000442,28831-Aug-201016:34x64



References


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates