When you use a VPN connection to log on to a client computer, the computer is not locked after a smart card is removed in Windows 7 or in Windows Server 2008 R2

Applies to: Windows 7 EnterpriseWindows 7 ProfessionalWindows 7 Ultimate

Symptoms


Consider the following scenario in a domain environment:
  • You enable the Lock Workstation Group Policy setting for the Interactive: Smart Card Removal Policy in the domain.

    Note In this case, any client computers in the domain are locked after smart cards are removed.
  • You use a VPN connection to connect to a client computer that is running Windows 7 or Windows Server 2008 R2.

    Note You can successfully log on to the client computer by using smart card credentials.
  • You log on to the computer after the VPN connection is connected.
  • The smart card is removed.
In this scenario, the client computer is not locked after the smart card is removed.

Note This issue does not occur when you log on to the client computer by using smart card credentials.

The following is the detailed scenario table:
ScenarioSmart Card Removal Policy Credentials that are used for VPN logon before Windows logonCredentials that are used to log in to the computerCurrent behavior after smart card removal if the hotfix is not installedExpected behavior after smart card removal if the hotfix is installed
1StartedSmart cardSmart cardDoes not log offLog off
2StartedUser name passwordUser name passwordDoes not log offDoes not log off
3StartedUser name passwordSmart cardDoes not log offLog off
4StartedSmart cardUser name passwordDoes not log offDoes not log off

Resolution


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows 7
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
  • The files that apply to a specific product, milestone (RTM, SP<Placeholder>n</Placeholder>), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    VersionProductMilestoneService branch
    6.1.760
    0.20xxx
    Windows 7 and Windows Server 2008 R2RTMLDR
    6.1.760
    1.21xxx
    Windows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
File nameFile versionFile sizeDateTimePlatform
Rasplap.dll6.1.7600.20878386,56012-Jan-201105:39x86
Rasplap.dll6.1.7601.21639386,56012-Jan-201105:40x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Rasplap.dll6.1.7600.20878408,06412-Jan-201106:18x64
Rasplap.dll6.1.7601.21639408,06412-Jan-201106:21x64
Rasplap.dll6.1.7600.20878386,56012-Jan-201105:39x86
Rasplap.dll6.1.7601.21639386,56012-Jan-201105:40x86
For all supported IA-64-based versions of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Rasplap.dll6.1.7600.20878566,27212-Jan-201105:08IA-64
Rasplap.dll6.1.7601.21639566,27212-Jan-201105:12IA-64
Rasplap.dll6.1.7600.20878386,56012-Jan-201105:39x86
Rasplap.dll6.1.7601.21639386,56012-Jan-201105:40x86

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
File nameUpdate.mum
File versionNot applicable
File size2,308
Date (UTC)12-Jan-2011
Time (UTC)15:55
PlatformNot applicable
File nameX86_659fbdbf3a8abfe2d3ca12659c6f5e58_31bf3856ad364e35_6.1.7601.21639_none_876a4b80cd4daff5.manifest
File versionNot applicable
File size695
Date (UTC)12-Jan-2011
Time (UTC)15:55
PlatformNot applicable
File nameX86_abc72f27d5a8e452311e59d7de19db09_31bf3856ad364e35_6.1.7600.20878_none_6e559e5f2961cba9.manifest
File versionNot applicable
File size695
Date (UTC)12-Jan-2011
Time (UTC)15:54
PlatformNot applicable
File nameX86_microsoft-windows-rasplap_31bf3856ad364e35_6.1.7600.20878_none_12a44081f218a16a.manifest
File versionNot applicable
File size4,144
Date (UTC)12-Jan-2011
Time (UTC)06:15
PlatformNot applicable
File nameX86_microsoft-windows-rasplap_31bf3856ad364e35_6.1.7601.21639_none_14b6dd81ef1db6e9.manifest
File versionNot applicable
File size4,144
Date (UTC)12-Jan-2011
Time (UTC)06:16
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameAmd64_28c4bf5afb13f237c7be35c5271fdaf0_31bf3856ad364e35_6.1.7601.21639_none_39d7dae7ea802590.manifest
File versionNot applicable
File size1,038
Date (UTC)12-Jan-2011
Time (UTC)15:55
PlatformNot applicable
File nameAmd64_bbe101c2488b25e744b06882794b9af5_31bf3856ad364e35_6.1.7600.20878_none_9c0c7646bc8f1064.manifest
File versionNot applicable
File size1,038
Date (UTC)12-Jan-2011
Time (UTC)15:55
PlatformNot applicable
File nameAmd64_microsoft-windows-rasplap_31bf3856ad364e35_6.1.7600.20878_none_6ec2dc05aa7612a0.manifest
File versionNot applicable
File size4,148
Date (UTC)12-Jan-2011
Time (UTC)07:10
PlatformNot applicable
File nameAmd64_microsoft-windows-rasplap_31bf3856ad364e35_6.1.7601.21639_none_70d57905a77b281f.manifest
File versionNot applicable
File size4,148
Date (UTC)12-Jan-2011
Time (UTC)07:02
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size2,324
Date (UTC)12-Jan-2011
Time (UTC)15:55
PlatformNot applicable
File nameX86_microsoft-windows-rasplap_31bf3856ad364e35_6.1.7600.20878_none_12a44081f218a16a.manifest
File versionNot applicable
File size4,144
Date (UTC)12-Jan-2011
Time (UTC)06:15
PlatformNot applicable
File nameX86_microsoft-windows-rasplap_31bf3856ad364e35_6.1.7601.21639_none_14b6dd81ef1db6e9.manifest
File versionNot applicable
File size4,144
Date (UTC)12-Jan-2011
Time (UTC)06:16
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
File nameIa64_520f7b257ef20e8bae4b6079c14c1969_31bf3856ad364e35_6.1.7601.21639_none_23f377498aa77a31.manifest
File versionNot applicable
File size1,036
Date (UTC)12-Jan-2011
Time (UTC)15:54
PlatformNot applicable
File nameIa64_6b348413e92a6a9b1d75c0724bf9a553_31bf3856ad364e35_6.1.7600.20878_none_b88e250f162c2a6c.manifest
File versionNot applicable
File size1,036
Date (UTC)12-Jan-2011
Time (UTC)15:54
PlatformNot applicable
File nameIa64_microsoft-windows-rasplap_31bf3856ad364e35_6.1.7600.20878_none_12a5e477f216aa66.manifest
File versionNot applicable
File size4,146
Date (UTC)12-Jan-2011
Time (UTC)07:02
PlatformNot applicable
File nameIa64_microsoft-windows-rasplap_31bf3856ad364e35_6.1.7601.21639_none_14b88177ef1bbfe5.manifest
File versionNot applicable
File size4,146
Date (UTC)12-Jan-2011
Time (UTC)07:03
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size1,947
Date (UTC)12-Jan-2011
Time (UTC)15:54
PlatformNot applicable
File nameX86_microsoft-windows-rasplap_31bf3856ad364e35_6.1.7600.20878_none_12a44081f218a16a.manifest
File versionNot applicable
File size4,144
Date (UTC)12-Jan-2011
Time (UTC)06:15
PlatformNot applicable
File nameX86_microsoft-windows-rasplap_31bf3856ad364e35_6.1.7601.21639_none_14b6dd81ef1db6e9.manifest
File versionNot applicable
File size4,144
Date (UTC)12-Jan-2011
Time (UTC)06:16
PlatformNot applicable