"STATUS_HEAP_CORRUPTION" error message when you send a CDO message that requests an MDN report in Windows 7 or in Windows Server 2008 R2

Gäller för: Windows 7 Service Pack 1Windows 7 EnterpriseWindows 7 Home Basic

Symptoms


Consider the following scenario:
  • You send a Microsoft Collaboration Data Objects (CDO) message on a computer that is running Windows 7 or Windows Server 2008 R2.
  • The message is configured to request a Mail Delivery Notification (MDN) report.

    Note To configure a message to request an MDN report, set the MDNRequested property to true.
In this scenario, the Cdosys.dll process crashes and you receive an error message that resembles the following:
STATUS_HEAP_CORRUPTION (0xc0000374)
Note When this issue occurs, the CDO message is sent successfully.

Resolution


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 SP1. For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information about the MDNRequested property, visit the following Microsoft website:For more information about CDO, visit the following Microsoft website:For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

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