The application that hosts MIME Viewer may crash when you open an XHTML file that contains W3C or DTD content

Si applica a: Windows Server 2008 DatacenterWindows Server 2008 EnterpriseWindows Server 2008 for Itanium-Based Systems

Not sure if this is the right fix? We've added this issue to our memory dump diagnostic which can confirm.

Symptoms


You have an Extensible Hypertext Markup Language (XHTML) file that contains World Wide Web Consortium (W3C) or document type definition (DTD) content. When you open the file by using Multipurpose Internet Mail Extension (MIME) Viewer, the application that hosts MIME Viewer may crash. Additionally, CPU usage is high.

For example, when you open an XHTML file by using Internet Explorer, Internet Explorer may crash.

Cause


This issue occurs because of an infinite loop in the MSXML3 file (Msxml3.dll). When a URL stream loads resource document type definition (DTD) content from memory, the Urlmon.dll utility does not make a callback. This action causes the parent encoding stream to enter an infinite loop.

Resolution


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows Vista Service Pack 1 (SP1)
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008
  • Windows Server 2008 Service Pack 2 (SP2)
  • Windows 7
  • Windows Server 2008 R2
For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:

935791 How to obtain the latest Windows Vista service pack

For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

968849 How to obtain the latest service pack for Windows Server 2008

For more information about how to obtain a Windows 7 or a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are very important for maintaining the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
File nameFile versionFile sizeDateTime
Msxml3.dll8.100.4003.01,257,47209-Mar-201114:30
Msxml3r.dll8.20.8730.12,04809-Mar-201114:30
Msxml3.dll8.100.5004.01,248,76809-Mar-201118:55
Msxml3r.dll8.20.8730.12,04809-Mar-201118:55
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
File nameFile versionFile sizeDateTime
Msxml3.dll8.100.4003.01,874,94409-Mar-201114:49
Msxml3r.dll8.20.8730.12,04809-Mar-201114:49
Msxml3.dll8.100.5004.01,869,31209-Mar-201116:02
Msxml3r.dll8.20.8730.12,04809-Mar-201116:02
For all supported IA-64-based versions of Windows Server 2008
File nameFile versionFile sizeDateTime
Msxml3.dll8.100.4003.03,165,18409-Mar-201114:37
Msxml3r.dll8.20.8730.12,04809-Mar-201114:37
Msxml3.dll8.100.5004.03,165,18409-Mar-201115:23
Msxml3r.dll8.20.8730.12,04809-Mar-201115:23
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
File nameFile versionFile sizeDateTime
Msxml3.dll8.110.7600.209191,236,99209-Mar-201105:51
Msxml3r.dll8.110.7600.163852,04814-Jul-200901:07
Msxml3.dll8.110.7601.216781,236,99209-Mar-201105:29
Msxml3r.dll8.110.7600.163852,04814-Jul-200901:07
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Msxml3.dll8.110.7600.209191,879,04009-Mar-201106:24x64
Msxml3r.dll8.110.7600.163852,04814-Jul-200901:30x64
Msxml3.dll8.110.7601.216781,880,57609-Mar-201106:14x64
Msxml3r.dll8.110.7600.163852,04814-Jul-200901:30x64
Msxml3.dll8.110.7600.209191,236,99209-Mar-201105:51x86
Msxml3r.dll8.110.7600.163852,04814-Jul-200901:07x86
Msxml3.dll8.110.7601.216781,236,99209-Mar-201105:29x86
Msxml3r.dll8.110.7600.163852,04814-Jul-200901:07x86
For all supported IA-64-based versions of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Msxml3.dll8.110.7600.209193,151,36009-Mar-201105:16IA-64
Msxml3r.dll8.110.7600.163852,04814-Jul-200901:37IA-64
Msxml3.dll8.110.7601.216783,151,36009-Mar-201105:12IA-64
Msxml3r.dll8.110.7600.163852,04814-Jul-200901:37IA-64
Msxml3.dll8.110.7600.209191,236,99209-Mar-201105:51x86
Msxml3r.dll8.110.7600.163852,04814-Jul-200901:07x86
Msxml3.dll8.110.7601.216781,236,99209-Mar-201105:29x86
Msxml3r.dll8.110.7600.163852,04814-Jul-200901:07x86

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008
File nameX86_bdf542017908fdd433a86eca1b57875f_31bf3856ad364e35_6.0.6002.22605_none_6d8a9365b1014e71.manifest
File versionNot applicable
File size695
Date (UTC)10-Mar-2011
Time (UTC)07:29
File nameX86_c06d07be1bbbee41f3e98bdfd6132c59_31bf3856ad364e35_6.0.6001.22871_none_099a53c65bd8496b.manifest
File versionNot applicable
File size695
Date (UTC)10-Mar-2011
Time (UTC)07:29
File nameX86_microsoft-windows-msxml30_31bf3856ad364e35_6.0.6001.22871_none_88ad3b85b02b8b05.manifest
File versionNot applicable
File size196,831
Date (UTC)09-Mar-2011
Time (UTC)14:45
File nameX86_microsoft-windows-msxml30_31bf3856ad364e35_6.0.6002.22605_none_8ae35fefad157f15.manifest
File versionNot applicable
File size196,831
Date (UTC)09-Mar-2011
Time (UTC)19:47
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
File nameAmd64_a5b11d5c3c25f655ab840fe2015fb147_31bf3856ad364e35_6.0.6002.22605_none_d441a7c249c35a9b.manifest
File versionNot applicable
File size1,038
Date (UTC)10-Mar-2011
Time (UTC)07:29
File nameAmd64_c92c26b956254fa4775565935f379ee8_31bf3856ad364e35_6.0.6001.22871_none_9861dc58a98d9972.manifest
File versionNot applicable
File size699
Date (UTC)10-Mar-2011
Time (UTC)07:29
File nameAmd64_ffc9e8df390d4846d034ca77ed9298d0_31bf3856ad364e35_6.0.6001.22871_none_b2253971d7bd00e1.manifest
File versionNot applicable
File size1,038
Date (UTC)10-Mar-2011
Time (UTC)07:29
File nameAmd64_microsoft-windows-msxml30_31bf3856ad364e35_6.0.6001.22871_none_e4cbd7096888fc3b.manifest
File versionNot applicable
File size196,865
Date (UTC)09-Mar-2011
Time (UTC)15:02
File nameAmd64_microsoft-windows-msxml30_31bf3856ad364e35_6.0.6002.22605_none_e701fb736572f04b.manifest
File versionNot applicable
File size196,865
Date (UTC)09-Mar-2011
Time (UTC)16:47
Additional files for all supported IA-64-based versions of Windows Server 2008
File nameIa64_40d43998e5304831b85a932cc4786ac0_31bf3856ad364e35_6.0.6002.22605_none_25bc1ed5a211ff3d.manifest
File versionNot applicable
File size1,036
Date (UTC)10-Mar-2011
Time (UTC)07:29
File nameIa64_77e824ea4af8172020997c394fa93ebd_31bf3856ad364e35_6.0.6001.22871_none_019ecd4738dc3406.manifest
File versionNot applicable
File size697
Date (UTC)10-Mar-2011
Time (UTC)07:29
File nameIa64_8329ad0d804eba513d0cfe76a2cb96d0_31bf3856ad364e35_6.0.6001.22871_none_6ce1282c5463fac2.manifest
File versionNot applicable
File size1,036
Date (UTC)10-Mar-2011
Time (UTC)07:29
File nameIa64_microsoft-windows-msxml30_31bf3856ad364e35_6.0.6001.22871_none_88aedf7bb0299401.manifest
File versionNot applicable
File size196,853
Date (UTC)09-Mar-2011
Time (UTC)14:48
File nameIa64_microsoft-windows-msxml30_31bf3856ad364e35_6.0.6002.22605_none_8ae503e5ad138811.manifest
File versionNot applicable
File size196,853
Date (UTC)09-Mar-2011
Time (UTC)16:09

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
File nameX86_6de26306dbcaf012343b0b332d70616d_31bf3856ad364e35_6.1.7601.21678_none_6781fab020597501.manifest
File versionNot applicable
File size695
Date (UTC)10-Mar-2011
Time (UTC)08:25
File nameX86_c97791f047ac12dc14e0dfa899e474f9_31bf3856ad364e35_6.1.7600.20919_none_80955b0fa239e979.manifest
File versionNot applicable
File size695
Date (UTC)10-Mar-2011
Time (UTC)08:25
File nameX86_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7600.20919_none_891deda3110aeaff.manifest
File versionNot applicable
File size186,657
Date (UTC)10-Mar-2011
Time (UTC)08:30
File nameX86_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.21678_none_8ac268f10e62e813.manifest
File versionNot applicable
File size186,657
Date (UTC)10-Mar-2011
Time (UTC)08:30
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameAmd64_41e2fc9defaf39b84dbfc48741d14720_31bf3856ad364e35_6.1.7601.21678_none_c11fe8b07b1de82f.manifest
File versionNot applicable
File size699
Date (UTC)10-Mar-2011
Time (UTC)08:25
File nameAmd64_92d66f88865072af7f8930cdf0bdbdde_31bf3856ad364e35_6.1.7601.21678_none_9f93f139eedc37f1.manifest
File versionNot applicable
File size1,040
Date (UTC)10-Mar-2011
Time (UTC)08:25
File nameAmd64_9c7acf3ec4d78a4a87829760851c26c1_31bf3856ad364e35_6.1.7600.20919_none_9a9fc83ca4ada009.manifest
File versionNot applicable
File size699
Date (UTC)10-Mar-2011
Time (UTC)08:25
File nameAmd64_a071c98bb8b5f992c5caf14b8eb2ba54_31bf3856ad364e35_6.1.7600.20919_none_a8862aeb0b988bb0.manifest
File versionNot applicable
File size1,040
Date (UTC)10-Mar-2011
Time (UTC)08:25
File nameAmd64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7600.20919_none_e53c8926c9685c35.manifest
File versionNot applicable
File size186,667
Date (UTC)10-Mar-2011
Time (UTC)08:35
File nameAmd64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.21678_none_e6e10474c6c05949.manifest
File versionNot applicable
File size186,667
Date (UTC)10-Mar-2011
Time (UTC)08:35
File nameWow64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7600.20919_none_ef913378fdc91e30.manifest
File versionNot applicable
File size152,587
Date (UTC)10-Mar-2011
Time (UTC)08:35
File nameWow64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.21678_none_f135aec6fb211b44.manifest
File versionNot applicable
File size152,587
Date (UTC)10-Mar-2011
Time (UTC)08:35
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
File nameIa64_03892635df7ce69153bae13adba8c73b_31bf3856ad364e35_6.1.7600.20919_none_27e4d19609a1e1f2.manifest
File versionNot applicable
File size1,038
Date (UTC)10-Mar-2011
Time (UTC)08:25
File nameIa64_2ba76ee6500ad062f62ed469df2ff984_31bf3856ad364e35_6.1.7601.21678_none_1134da75f7246dc5.manifest
File versionNot applicable
File size1,038
Date (UTC)10-Mar-2011
Time (UTC)08:25
File nameIa64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7600.20919_none_891f91991108f3fb.manifest
File versionNot applicable
File size186,665
Date (UTC)10-Mar-2011
Time (UTC)08:26
File nameIa64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.21678_none_8ac40ce70e60f10f.manifest
File versionNot applicable
File size186,665
Date (UTC)10-Mar-2011
Time (UTC)08:26
File nameWow64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7600.20919_none_ef913378fdc91e30.manifest
File versionNot applicable
File size152,587
Date (UTC)10-Mar-2011
Time (UTC)08:26
File nameWow64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.21678_none_f135aec6fb211b44.manifest
File versionNot applicable
File size152,587
Date (UTC)10-Mar-2011
Time (UTC)08:26