- You log on to Microsoft Lync Online.
- You save the logon password.
- You log off Lync Online.
- You delete the credentials that are used to connect to Lync Online in Windows Credential Manager.
- You log on to Lync Online again.
Note This issue specifically occurs when you have a Session Initiation Protocol (SIP) certificate that is saved locally.
Article ID: 2520139 - Last Review: May 4, 2011 - Revision: 1