A site crawl fails when a claims enabled SharePoint Server 2010 site has multiple cookies

Van toepassing: SharePoint Server 2010

Symptoms


Consider the following scenario:
  • You have a claims enabled Microsoft SharePoint Server 2010 site.
  • The claims enabled SharePoint Server 2010 site has multiple cookies.
  • You try to crawl the site.
In this scenario, the crawl fails. Additionally, when users try to search for something, they receive an access denied error message.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Resolution


To resolve this issue, install the following update packages:  
2516471 Description of the SharePoint Server 2010 hotfix package (osrchwfe-x-none.msp): April 26, 2011
2516472 Description of the SharePoint Server 2010 hotfix package (sts-x-none.msp): April 26, 2011