OLEXP: Problems Downloading E-mail from Hotmail Account


For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
257824 OL2000: Differences Between Outlook and Outlook Express

Symptoms


When you try to download e-mail from your Hotmail account, the download may not work, and you may receive the following error message:

Unable to poll for new messages on your HTTP server. Account: 'Hotmail', Server: 'http://services.msn.com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Server Response: 'Proxy Error (Software caused connection to abort)', Port:0, Secure (SSL): No, Error Number: 0x800CCC3F

Cause


This issue can occur if the MSN, The Microsoft Network redirect process is not working.

Resolution


To resolve this issue:

  1. In Outlook Express, click Accounts on the Tools menu.
  2. Click the Mail tab, click the Hotmail account, and then click Properties.
  3. Click the Server tab, and then change the HTTP Server URL to the following Web address:

    http://oe.hotmail.com/secure/hmdata
  4. Click Apply, and then click OK.

More Information


The original setting for the HTTP Server URL is:

http://services.msn.com/svcs/hotmail/httpmail.asp