Description of the Outlook 2010 hotfix package (Outlook-x-none.msp): May 2, 2011

Applies to: Microsoft Outlook 2010

Summary


This article describes the Microsoft Outlook 2010 issues that are fixed in the hotfix package that is dated May 2, 2011.

INTRODUCTION


Issues that this hotfix package fixes

  • Consider the following scenario:
    • You perform a search in the online archive mailbox in Microsoft Outlook 2010 that is in cache mode.
    • You try to open an item in the search results.
    In this scenario, you cannot open the item. Additionally, you receive the following error message:

    Cannot open this item.

    Note The item also does not display in the Reading Pane if the Reading Pane is enabled.
  • This hotfix resolves the following issues in the Office 365 environment:

    • This hotfix handles a scenario in an Office 365 environment where an Exchange server is configured to use MSO IDCRL as the authentication mechanism, and then switches to use Basic authentication as the authentication mechanism.
    • This hotfix updates the default value of the AllowNegoCapabilityHeader registry key. Therefore, the header is not sent to the Exchange server.
    • This hotfix resolves the issue where Outlook 2010 stops responding when free/busy information is retrieved in an Office 365 environment.
    • This hotfix resolves the issue where Outlook 2010 stops responding when you send an email message in an Office 365 environment.
    • This hotfix adds log information for WinHTTP requests.
    • This hotfix resolves the issue that Outlook 2010 stops responding when a profile is created in an Office 365 environment.
    • This hotfix turns on a ring buffer to capture ETW RPC log information.
    • This hotfix resolves an issue where Outlook 2010 stops responding when a reminder dialog box is used in an Office 365 environment.

  • Assume that a mailbox is moved to a Business Productivity Online Suite (BPOS) environment. However, Outlook does not generate the user’s User Principal (UPN) as the user’s Outlook logon user name.
  • Assume that your mailbox is moved to a BPOS environment. When you open an exception of a recurring meeting in Outlook 2010, duplicate attendees display in the To field in the meeting inspector.
  • Outlook 2010 stops responding when you log on to it by using an account that associates with the online archive mailbox.

Resolution


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for installing this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issue that is listed in this article.

The English version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

x86

Download information

File nameFile versionFile sizeDateTime
Outlook2010-kb2540106-fullfile-x86-glb.exe14.0.5139.500214,189,74420-Apr-1121:47

Microsoft Windows Installer .msp file information

File nameFile versionFile sizeDateTime
Outlook-x-none.mspNot Applicable15,700,99221-Apr-110:38

After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:

File nameFile versionFile sizeDateTime
Emsmdb32.dll14.0.5139.50021,539,51220-Apr-1118:42
Exsec32.dll14.0.5136.5000330,0645-Apr-1118:32
Mimedir.dll14.0.5126.5000358,2405-Apr-1118:32
Mspst32.dll14.0.5139.50021,173,42420-Apr-1118:42
Olmapi32.dll14.0.5139.50023,184,00020-Apr-1118:42
Omsmain.dll14.0.5120.5000724,3525-Apr-1118:19
Omsxp32.dll14.0.5130.5000234,3845-Apr-1118:19
Outlmime.dll14.0.5136.5000523,6565-Apr-1118:32
Outlook.exe14.0.5139.500215,652,70420-Apr-1118:42
Outlrpc.dll14.0.5133.500043,3525-Apr-1118:32
Outlvbs.dll14.0.5126.500055,6645-Apr-1118:32
Scanpst.exe14.0.5132.500039,3285-Apr-1118:32
Scnpst32.dll14.0.5132.5000331,6885-Apr-1118:32
Scnpst64.dll14.0.5132.5000342,4485-Apr-1118:32

x64

Download information

File nameFile versionFile sizeDateTime
Outlook2010-kb2540106-fullfile-x64-glb.exe14.0.5139.500217,088,80820-Apr-1118:09

Microsoft Windows Installer .msp file information
File nameFile versionFile sizeDateTime
Outlook-x-none.mspNot Applicable18,462,20821-Apr-111:11

After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:

File nameFile versionFile sizeDateTime
Emsmdb32.dll14.0.5139.50022,094,00820-Apr-1118:44
Exsec32.dll14.0.5136.5000474,9605-Apr-1118:30
Mimedir.dll14.0.5126.5000542,5605-Apr-1118:30
Mspst32.dll14.0.5139.50021,592,75220-Apr-1118:44
Olmapi32.dll14.0.5139.50024,467,07220-Apr-1118:44
Omsmain.dll14.0.5120.50001,104,2565-Apr-1118:19
Omsxp32.dll14.0.5130.5000368,0165-Apr-1118:19
Outlmime.dll14.0.5136.5000721,2885-Apr-1118:30
Outlook.exe14.0.5139.500223,954,78420-Apr-1118:44
Outlrpc.dll14.0.5133.500058,7125-Apr-1118:30
Outlvbs.dll14.0.5126.500071,5365-Apr-1118:30
Scanpst.exe14.0.5132.500047,0085-Apr-1118:30
Scnpst32.dll14.0.5132.5000445,3525-Apr-1118:30
Scnpst64.dll14.0.5132.5000442,8005-Apr-1118:30

References


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates