Description of the Outlook 2007 hotfix package (Outlook-x-none.msp): December 13, 2011

Applies to: Microsoft Office Outlook 2007


This article describes the Microsoft Office Outlook 2007 issues that are fixed in the hotfix package that is dated December 13, 2011.


Issues that this hotfix package fixes

  • You cannot download an offline address book that is larger than 2 GB in Outlook 2007.
  • When several reminders are set in Outlook 2007, and then you dismiss all the reminders, some reminders are not removed as expected.
  • When you use Outlook 2007 in online mode to search for items in your archive mailbox, you cannot preview any of the items in the search results in the preview pane. Additionally, you receive the following error message in the preview pane:

    This item cannot be display in the reading pane. Open the item to read its content.
  • Assume that you have limited permissions on another user’s mailbox. When you perform an advanced search in that user's shared folder in Outlook 2007, the search results do not comply with the search conditions.
  • Consider the following scenario:
    • You open a Rich Text Format (RTF) email message that is in the Drafts folder. The RTF email message is protected by Information Rights Management (IRM).
    • You edit the recipient field in the email message.
    • You try to save the email message.

    In this scenario, you cannot save the email message. Additionally, you receive the following error message:

    Microsoft Outlook was not able to create a message with restricted permission.
  • When you open an Outlook Template (.oft) file that is saved in RTF in Outlook 2007, the .oft file is opened in HTML format.
  • When you update a shared calendar in Outlook 2007, the updated information is not synchronized with the Exchange server.
  • Consider the following scenario:
    • You create an exception for a series in Outlook 2007.
    • You update the exception and synchronize the updates with the Exchange server.
    • At the same time, another user updates the series and synchronizes the updates with the Exchange server.

    In this scenario, you lose the updates that you made.
  • Assume that you receive a MIME encoded email message that contains a Quoted-Printable UTF8 attachment in Outlook 2007. When you open the attachment, the text in the attachment is corrupted.
  • Consider the following scenario:
    • You create a search folder that contains many subfolders in its scope.
    • You change the criteria of the search folder.

    In this scenario, you receive the following error message:

    The operation failed because of a registry or installation problem. Restart Outlook and try again. If the problem persists, reinstall.

  • Assume that you add a public folder to a group schedule that is in another public folder in Outlook 2007. When another user opens the group schedule, the public folder that you added is not visible.

  • Consider the following scenario:
    • You create a recurring meeting that has several attendees in Outlook 2007.
    • You add a Meeting Workspace to the recurring meeting.
    • You remove an attendee from a meeting instance of the recurring meeting.

    In this scenario, the attendee is not removed from the Meeting Workspace. Additionally, when you send a meeting update, you receive the following message:

    You are currently working with Outlook offline. To update the attendees in the Meeting Workspace, you must have a local copy of the Address Book installed. Either download the Address Book with the Full details option selected, and then send the meeting update or use Outlook online.

  • 2597029 Authentication fails unexpectedly when you use TCP/IP-based SmartCard for authentication

More Information

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


You must have 2007 Microsoft Office suite Service Pack 2 or 2007 Microsoft Office suite Service Pack 3 installed to apply this hotfix package.For more information, click the following article number to view the article in the Microsoft Knowledge Base:

949585 How to obtain the latest service pack for the 2007 Office suite.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

You do not have to make any changes to the registry to apply this update.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issue that is listed in this article.
The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information

File nameFile versionFile sizeDateTime

Microsoft Windows Installer .msp file information

File nameFile versionFile sizeDateTime
Outlook-x-none.mspNot Applicable11,816,96030-Nov-201113:31

Outlook-x-none.msp information
File nameFile versionFile sizeDateTime


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.