First, click the "Start" button and then click "Computer".
Now click "Organize" and then click "Folder and Search Options".
Next, please click "View", uncheck "Hide extensions for known file types" and "Hide protected operating system files (Recommended)" and check "Show hidden files, folders, and drives". When done, click "OK". (If a warning window appears, click "Yes".)
Now click the "Start" button and then type %UserProfile%\Appdata\Local . Once done, press the Enter key on the keyboard.
Finally, right click on "IconCache.db" and then click "Delete". Restart your computer, and the issue will be resolved.
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Article ID: 2635447 - Last Review: Jun 4, 2014 - Revision: 1