- You access a mailbox by using Microsoft Outlook in online mode in a Microsoft Exchange Server 2010 environment.
- At least one rule is applied on the Inbox folder in the mailbox.
- You try to copy the Inbox folder to a target folder in the mailbox.
Cannot move or copy folders. Cannot copy folder. A top-level folder cannot be copied to one of its subfolders. Or you may not have appropriate permissions for the folder. To check your permissions for the folder, right-click the folder, and then click Properties on the shortcut menu.
Additionally, the Microsoft Exchange RPC Client Access service crashes on the Exchange Server 2010 Client Access server. In this situation, the following events are logged in the event log on the Exchange Server 2010 Client Access server:
Log Name: System
Source: Service Control Manager
Event ID: 7031
Task Category: None
Description: The Microsoft Exchange RPC Client Access service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
Source: MSExchange Common
Event ID: 4999
Task Category: General
Description: Watson report about to be sent for process id: Process ID, with parameters: E12, Build type, Version, M.E.RpcClientAccess.Service, M.E.Data.Storage, M.E.D.S.CoreObject.ProcessCopyPropertyProblems, System.IndexOutOfRangeException, XXXX, Version.