Support information about VideoSurf

Applies to: General

Summary


Microsoft sometimes acquires technologies or companies to expand its business or to improve existing Microsoft products. Frequently, when these acquisitions are made, the original company still provides support for the technology or product. This article describes a recent Microsoft acquisition and how the related applications are supported.

More Information


VideoSurf

On November 22, 2011, Microsoft has announced the acquisition of California-based video discovery technology company VideoSurf Inc. Founded in 2006, VideoSurf offers a back-end computer vision technology that "sees" frames inside videos to make discovering content fast, easy, and accurate. Over time, Microsoft will integrate this technology across its entertainment platform to augment the Xbox 360 ecosystem and evolve search and discovery of entertainment content on Xbox LIVE. 

Microsoft is currently handling the support for these newly acquired products. Existing VideoSurf customers should contact Microsoft Support to receive support for your products.

For more information about VideoSurf, visit the following website:Phone: (800) Microsoft (800 642-7676)
Email: VideosurfSupport@microsoft.com
Acquisition announcement: http://www.microsoft.com/presspass/press/2011/nov11/11-22XboxNovemberPR.mspx