Microsoft Dynamics CRM Online IP Address Ranges

Applies to: Microsoft Dynamics CRM 2011Dynamics CRM 2013Microsoft Dynamics CRM Online Professional Edition More

Symptoms


Microsoft Dynamics CRM Online users may not be able to access their Microsoft Dynamics CRM Online environment or CRM outages may occur

Cause


If certain IP address ranges or individual IP addresses are blocked in the environment, users may not be able to reach the IP addresses used by Microsoft Dynamics CRM Online.

Resolution


Ensure that all of the following IP address ranges are available and not blocked by firewalls, antivirus, or other network appliances. It is important that the entire ranges are available and not only individual IP addresses. The IP address of your CRM Online organization is subject to change without notice to another IP address within the provided ranges. As a result, if the entire range is not available, it may result in loss of connectivity to your Dynamics CRM Online organization. These ranges are solely owned and operated by Microsoft Dynamics CRM and these listed are only for hosted Dynamics CRM servers. If you are using CRM Online with Office 365, additional IP ranges will be required. See more information section for details.
 
All Locations

Microsoft Azure Datacenter IP Ranges are required for Dynamics 365 organizations on version 9, and higher.  To view the required IP ranges for the Microsoft Azure Datacenter, please see the following link: 

Microsoft Azure Datacenter IP Ranges


North America

65.55.132.0/24
134.170.26.0/24
65.55.135.0/24
66.119.148.0/24
104.44.113.0/24
104.44.114.0/24
104.44.249.0/25
104.44.249.128/25
13.106.108.0/25
13.106.72.128/25
13.88.20.122
13.92.199.78
13.107.6.169
13.107.9.169
2620:1ec:a92::169
2620:1ec:4::169


South America

134.170.217.160/27
157.56.174.160/27
191.232.3.192/26
13.106.52.64/26
191.235.81.50
13.84.227.98
13.107.6.169
13.107.9.169
2620:1ec:a92::169
2620:1ec:4::169


Europe

134.170.98.0/24
157.56.199.0/24
134.170.70.0/24
66.119.155.0/24
104.44.115.0/24
104.44.116.0/24
104.44.250.0/25
104.44.250.128/25
13.106.102.128/25
13.106.110.0/25
13.79.172.168
13.81.109.182
13.107.6.169
13.107.9.169
2620:1ec:a92::169
2620:1ec:4::169


Asia-Pacific

66.119.156.0/24
66.119.154.0/24
104.44.117.0/24
104.44.118.0/24
104.44.209.0/26
104.44.208.192/26
13.106.44.128/26
13.106.5.0/26
23.97.66.205
52.187.44.184
13.107.6.169
13.107.9.169
2620:1ec:a92::169
2620:1ec:4::169


Japan

104.44.104.0/24
104.44.105.0/24
13.106.6.128/25
13.106.18.64/26
13.78.115.65
104.214.137.185
13.107.6.169
13.107.9.169
2620:1ec:a92::169
2620:1ec:4::169


Oceania

104.44.102.0/24
104.44.103.0/24
13.106.60.128/26
13.106.58.192/26
13.75.152.226
13.70.185.74
13.107.6.169
13.107.9.169
2620:1ec:a92::169
2620:1ec:4::169


India

104.44.209.64/26
104.44.209.128/26
52.172.55.194
52.172.157.251
13.107.6.169
13.107.9.169
2620:1ec:a92::169
2620:1ec:4::169


Canada

13.106.8.128/26
13.106.42.64/26
52.233.25.234
52.232.131.85
13.107.6.169
13.107.9.169
2620:1ec:a92::169
2620:1ec:4::169


US Government

131.253.113.128/25
131.253.115.128/25


Germany

51.5.82.64/26
51.5.82.128/26


United Kingdom

13.106.14.128/26
13.106.16.128/26

 

 

 

More Information


To view the Required Internet Accessible URLs for Microsoft Dynamics CRM Online, please see the following link:

Internet accessible URLs required for connectivity to Microsoft Dynamics CRM Online

To view the Required URLs and IP ranges for Microsoft Dynamics CRM Online with Office 365, see the link below:

Office 365 URLs and IP address ranges