- You successfully redirect the Documents folder of a user to a network share. To do this, you deploy a Group Policy Object on a computer that is running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 SP1.
- You configure the following Group Policy setting on the computer:
Computer Configuration\Policies\Administrative Templates\Windows Components\Windows Explorer\Verify old and new folder redirection targets point to the same share before redirecting
- You change the path of the target folder in the folder redirection policy to a new path that points to the same network share. For example, you change \\machine-alias1\Docs to \\machine-alias2\Docs, and both paths point to "\\machine\Docs."
- You restart the computer to apply the Group Policy.
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell FoldersHKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
Additionally, the following event that reports that you redirected the folder to the network share is logged in the Event Viewer:
Note When the paths point to different network shares, you do not have to configure the "Verify old and new…" policy setting. When the paths point to the same network share, and you do not enable the policy setting, data that is contained in the redirected folders is deleted.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesTo apply this hotfix, you must be running Windows 7 SP1 or Windows Server 2008 R2 SP1.
For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
Registry informationTo apply this hotfix, you do not have to make any changes to the registry.
Restart requirementYou must restart the computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace a previously released hotfix.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: