Method 1Install the hotfix that is provided in this article before you install the System Center 2012 Configuration Manager Service Pack 1 client. This hotfix should be installed to all site servers. Click Hotfix download available in the beginning of this article to obtain this hotfix.
Note System Center 2012 Configuration Manager Service Pack 1 now includes hotfix 2801987. If you install System Center 2012 Configuration Manager Service Pack 1 by using media that you obtained on or after January 25, 2013, you do not have to install the hotfix that is described in this Microsoft Knowledge Base (KB) article.
Method 2Use Windows Update to install the following updates before you install the System Center 2012 Configuration Manager Service Pack 1 client:
- Update 2756872 for Windows 8 and Windows Server 2012
- Update 2749655 for Windows that are earlier than Windows 8 and Windows Server 2012
About this hotfixThis hotfix is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem.
If the Hotfix download available button in the beginning of this article does not appear, contact Microsoft Customer Support Services to obtain the hotfix. Here is a complete list of Microsoft Customer Support Services telephone numbers and information about support costs
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
|File name||File version||File size||Date||Time||Platform|
Article ID: 2801987 - Last Review: Apr 26, 2017 - Revision: 5