Description of the Office 2013 update 2827272: April 8, 2014

Applies to: Office Home and Business 2013Office Home and Student 2013Office Professional 2013


This article describes update 2827272 for Microsoft Office 2013 that was released on April 8, 2014. The download links for this update are also included here.

This update provides the latest fixes for Office 2013. It also includes stability and performance improvements.

  For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Restart information

You do not have to restart the computer after you install this update.

Issues that this update fixes

  • When you use Microsoft Narrator and open a Word document that contains many images, Word may stop responding. Then, you may be prompted to download the images. When it starts to download images, Word may stop responding again.
    Similarly, when you use Narrator and you open an email message or preview a Word document attachment that contains many images in Outlook 2013, Outlook may stop responding. Then, you may be prompted to download the images. When it starts to download images, Outlook may stop responding again.
  • Assume that you sync a library by using OneDrive for Business in which the library name contains a special character such as an ampersand (&). When you try to open the library from OneDrive for Business, the library does not open. Instead, the My Documents folder is opened.
  • When you try to configure an Outlook profile to connect to the Exchange server through the MAPI over HTTP transport protocol and there is a mismatch between the server certificate name and the server principal name, Outlook does not warn you by using the certificate warning dialog box. Instead, Outlook remains in the "logging on to mail server" stage, and never  logs on.
  • When you use the Set Transparent Color tool to make an image background transparent in PowerPoint 2013, PowerPoint may crash.
  • When you print a workbook that contains freeze panes in Excel 2013, Excel may crash.
  • Assume that you have a workbook that contains one or more connections for which you checked the Refresh data when opening the file option in the Connection Properties dialog box. You upload the workbook to a SharePoint document library, and then you open it as read-only in Excel 2013. In this situation, there is no "Read-Only" in the title bar, and there is no yellow message bar to indicate that the workbook is read-only. Additionally, when you try to save the workbook, the save operation fails, and you are warned that the workbook is read-only.
  • Consider the following scenario:
    • User A and user B’s mailboxes are hosted in Microsoft Exchange Server 2010.
    • Both user A and user B use Outlook 2013 with Cached Exchange Mode enabled.
    • User A shares his or her mailbox with user B, and then user B adds user A’s mailbox as a shared mailbox.
    • Your mailbox-migrate Exchange Server 2010 to Microsoft Exchange Server 2013.
    • You implement the MAPI over HTTP transport protocol.
    • User B starts Outlook, and then opens the shared mailbox.
    In this scenario, the shared mailbox is never updated with new email messages.
  • Consider the following scenario:
    • You have two forests.
    • You have an Exchange Server 2013 server in the first forest.
    • You have Exchange Server 2013 co-exist with a Microsoft Exchange Server 2007 or Exchange Server 2010 server in the second forest.
    • You have a mailbox hosted on the Exchange server that is in the first forest.
    • After you install the Office 2013 hotfix package described in KB 2825657, you connect to the mailbox by using Outlook 2013.
    In this scenario, Outlook can only retrieve the service connection point (SCP) record for Autodiscover of the Exchange server in the second forest.

More Information

The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all Versions of Office. For more information about the Office System TechCenter, go to the following Microsoft website: