Telugu characters are not displayed correctly in the Nirmala UI font in Windows 7 and Windows Server 2008 R2

Applies to: Windows 7 Service Pack 1Windows 7 EnterpriseWindows 7 Home Basic More

Symptoms


Consider the following scenario:
  • You start Microsoft Word 2013 on a computer that is running Windows 7 or Windows Server 2008 R2.
  • You set the font to Nirmala UI.
  • You copy and paste the following Telugu characters in the Word document: 
    గ్రి త్రా ప్రా క్రి డ్రి
In this scenario, the characters are displayed incorrectly as follows:

More specifically, the order of vowels for conjunct sequences that use both the prebase ra and a vowel matra are incorrect.

Cause


This issue occurs because the vowel matra blocks the reordering of ra.

Resolution


Update information

How to obtain this update

Microsoft Update
This update is available from the following Microsoft website:
Microsoft Download Center
The following files are available for download from the Microsoft Download Center:
Operating systemUpdate
All supported x86-based versions of Windows 7Download Download the update package now.
All supported x64-based versions of Windows 7Download Download the update package now.
All supported x64-based versions of Windows Server 2008 R2Download Download the update package now.
All supported IA-64-based versions of Windows Server 2008 R2Download Download the update package now.
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this hotfix, you must be running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 Service Pack 1 (SP1). For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
File nameX86_microsoft-windows-directwrite_31bf3856ad364e35_6.1.7601.18151_none_d4767a1f5dd47183.manifest
File versionNot applicable
File size2,106
Date (UTC)13-May-2013
Time (UTC)05:30
PlatformNot applicable
File nameX86_microsoft-windows-directwrite_31bf3856ad364e35_6.1.7601.22322_none_d52188de76d8d3f8.manifest
File versionNot applicable
File size2,106
Date (UTC)11-May-2013
Time (UTC)05:36
PlatformNot applicable
File nameX86_microsoft-windows-usp_31bf3856ad364e35_6.1.7601.18151_none_aed3840bb6e1c1fd.manifest
File versionNot applicable
File size2,556
Date (UTC)13-May-2013
Time (UTC)05:27
PlatformNot applicable
File nameX86_microsoft-windows-usp_31bf3856ad364e35_6.1.7601.22322_none_af7e92cacfe62472.manifest
File versionNot applicable
File size2,556
Date (UTC)11-May-2013
Time (UTC)05:32
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameAmd64_microsoft-windows-directwrite_31bf3856ad364e35_6.1.7601.18151_none_309515a31631e2b9.manifest
File versionNot applicable
File size2,110
Date (UTC)13-May-2013
Time (UTC)07:02
PlatformNot applicable
File nameAmd64_microsoft-windows-directwrite_31bf3856ad364e35_6.1.7601.22322_none_314024622f36452e.manifest
File versionNot applicable
File size2,110
Date (UTC)11-May-2013
Time (UTC)06:00
PlatformNot applicable
File nameAmd64_microsoft-windows-usp_31bf3856ad364e35_6.1.7601.18151_none_0af21f8f6f3f3333.manifest
File versionNot applicable
File size2,558
Date (UTC)13-May-2013
Time (UTC)06:51
PlatformNot applicable
File nameAmd64_microsoft-windows-usp_31bf3856ad364e35_6.1.7601.22322_none_0b9d2e4e884395a8.manifest
File versionNot applicable
File size2,558
Date (UTC)11-May-2013
Time (UTC)05:54
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
File nameIa64_microsoft-windows-directwrite_31bf3856ad364e35_6.1.7601.18151_none_d4781e155dd27a7f.manifest
File versionNot applicable
File size2,108
Date (UTC)13-May-2013
Time (UTC)06:22
PlatformNot applicable
File nameIa64_microsoft-windows-directwrite_31bf3856ad364e35_6.1.7601.22322_none_d5232cd476d6dcf4.manifest
File versionNot applicable
File size2,108
Date (UTC)11-May-2013
Time (UTC)05:27
PlatformNot applicable
File nameIa64_microsoft-windows-usp_31bf3856ad364e35_6.1.7601.18151_none_aed52801b6dfcaf9.manifest
File versionNot applicable
File size2,557
Date (UTC)13-May-2013
Time (UTC)06:16
PlatformNot applicable
File nameIa64_microsoft-windows-usp_31bf3856ad364e35_6.1.7601.22322_none_af8036c0cfe42d6e.manifest
File versionNot applicable
File size2,557
Date (UTC)11-May-2013
Time (UTC)05:22
PlatformNot applicable