Access violation when a Visual C++ application tries to create a processor component in Windows 8 or Windows Server 2012

Applies to: Windows 8Windows 8 EnterpriseWindows 8 Pro


Consider the following scenario:
  • You run a Visual C++ application on a computer that is running Windows 8 or Windows Server 2012.
  • The application uses Microsoft XML Core Services 6.0 (MSXML 6.0) to cache complied XSLT style sheets multiple times into an IXSLTemplate object.
  • The application tries to create a processor component by using the IXSLTemplate object.
In this scenario, the application crashes and throws an access violation exception that resembles the following:
c0000005 (Access violation)


This issue occurs because a certain document object in an old StyleSheet object in the cache loses the last reference from the IXSLTemplate object. A new StyleSheet object obtains a reference from the IXSLTemplate object. Therefore, the access violation occurs.


This hotfix is also available at Microsoft Update Catalog.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


To apply this hotfix, you must be running Windows 8 or Windows Server 2012.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about the IXSLTemplate object, go to the following Microsoft website: For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates