- You install Microsoft System Center Configuration Manager 2007 Service Pack 2 (SP2) in an environment.
- There are several clients in the environment that have Microsoft Office 2010 products installed.
- You install update 2796738 for System Center Configuration Manager 2007 SP2.
- You try to use Asset Intelligence in System Center Configuration Manager 2007 to count the number of Office 2010 product licenses in the environment.
Note The "The query for the Asset Intelligence 'License 01A' report does not detect Microsoft Office 2010 product licenses" issue was originally resolved in update 2444668 and this fix was included in later Asset Intelligence update rollups.
For more information about update 2444668, click the following article number to view the article in the Microsoft Knowledge Base:
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesTo apply this hotfix, you must be running System Center Configuration Manager 2007 Service Pack 2 (SP2).
Registry informationTo apply this hotfix, you do not have to make any changes to the registry.
Restart requirementYou do not have to restart the computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace a previously released hotfix.
Article ID: 2869381 - Last Review: Oct 9, 2013 - Revision: 1