- You configure a Windows Server 2012-based Hyper-V failover cluster that uses Cluster Shared Volumes (CSV).
- The VHD or VHDX files reside on the Cluster Shared Volume.
- Backups of the Cluster Shared Volume are performed by using software snapshots.
- The Physical Disk resource for the Cluster Shared Volume is moved to another node in the cluster.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website: Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesTo apply this hotfix, you must be running Windows Server 2012.
Registry informationTo use the hotfix in this package, you do not have to make any changes to the registry.
Restart requirementYou must restart the computer after you apply this hotfix.
Hotfix replacement informationThe hotfix that corresponds to KB 2869923 has been included with the hotfix KB 2878635, which contains all fixes that were previously included in KB 2869923. You should use the hotfix KB 2878635 to fix the issues described in KB 2869923. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
Article ID: 2869923 - Last Review: Jan 13, 2014 - Revision: 1