An IFRAME vertical scrollbar is not displayed correctly in Internet Explorer 10

Applies to: Internet Explorer 10Windows 8Windows Server 2012 Standard More


A webpage that contains one or more nested IFRAME elements may not display a functional vertical scrollbar correctly in Internet Explorer 10 if the following conditions are true:
  • The top-level document loads in Internet Explorer 10 Compatibility View browser mode and in the IE5 Quirks document mode.
  • The affected top-level IFRAME element has its Frameborder property set to 0.
  • The affected top-level IFRAME document contains a body element that has its Scroll property set to No.
  • The affected top-level IFRAME document contains a body section that contains an empty script block.
  • The affected top-level IFRAME document contains a reference to another IFRAME element whose content extends beyond the vertical viewable region that is provided by the outer IFRAME element.


This problem occurs because of calculation errors that are encountered during layout and positioning of the document body that is responsible for hosting the affected IFRAME element. For example, this problem occurs when scrolling is set to No for the document body, as in the following examples.

Example 1

<body scrolling="no">
<iframe src="/default.asp" width="200" height="200"></iframe>

Example 2

<iframe src="/default.asp" width="200" height="200"></iframe>
<script> document.body.scroll=”no”;</script>


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


To apply this hotfix, you must be running Windows 8 or Windows Server 2012.

Additionally, you must have the August 2013 cumulative update for Internet Explorer applied before you install the hotfix package. For more information about this security update, click the following article number to view the article in the Microsoft Knowledge Base:
2862772 MS13-059: Cumulative security update for Internet Explorer: August 13, 2013

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.