Profiles are compatible only between the following client and server operating system pairs:
- Windows 8.1 and Windows Server 2012 R2
- Windows 8 and Windows Server 2012
- Windows 7 and Windows Server 2008 R2
- Windows Vista and Windows Server 2008
For example, if you try to deploy Windows 8.1 in an environment that uses roaming, mandatory, super-mandatory, or domain default profiles in Windows 7, you experience the following:
- After you use a user account that has an existing Windows 7 profile to log on to a Windows 8.1-based computer for the first time, the components from Windows 8.1 read and modify the profile state.
- Certain Windows 8.1 features may not work as expected because the expected profile state is not present.
- When you try to use the same user account to log on to a Windows 7-based computer, the user profile modification that was performed in Windows 8.1 may not work as expected in Windows 7.
- Roaming, mandatory, super-mandatory, and domain default user profiles that were created in one version of Windows must be kept isolated from those that were created in another version of Windows.
- For more information about this issue in Windows 8, click the following article number to view the article in the Microsoft Knowledge Base:2887239 Incompatibility between Windows 8 roaming user profiles and roaming profiles in other versions of Windows
Update informationTo prevent this issue, before you deploy roaming, mandatory, super-mandatory, or domain default profiles in an environment where users will be using earlier versions of the operating system in addition to Windows 8.1 or Windows Server 2012 R2, follow these steps:
- Install update rollup 2887595. For more information about how to obtain this update rollup package, click the following article number to view the article in the Microsoft Knowledge Base: 2887595 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: November 2013
- Create a new registry entry by following the steps that are described in the "Registry information" section.
- Restart the computer.
Registry informationImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
- Swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search.
- In the search box, type regedit, and then tap or click regedit. If you are prompted to enter an administrator password, type the password. If you are prompted to provide confirmation, provide confirmation.
- Locate and then tap or click the following registry subkey: HKEY_LOCAL_MACHINE\System\CurrentControlset\Services\ProfSvc\Parameters
- On the Edit menu, point to New, and then tap or click DWORD Value.
- Type UseProfilePathExtensionVersion.
- Press and hold or right-click UseProfilePathExtensionVersion, and then tap or click Modify.
- In the Value data box, type 1, and then tap or click OK.
- Exit Registry Editor.
- You can disable this feature by setting the value of the UseProfilePathExtensionVersion registry entry to 0. However, user profile corruption occurs if you continue to mix roaming user profiles from Windows 8.1-based computers with those from other operating systems.
- You can use the Group Policy Preference (GPP) Computer Configuration Registry Preference item to populate the registry key on multiple computers. For more information about this, go to the following Microsoft website:
- You can safely apply this update on all operating systems. If these profile types are not being used, the registry setting is ignored.
Article ID: 2890783 - Last Review: Dec 18, 2013 - Revision: 1