DFS link does not go offline when you access redirected folders from a different site in Windows

S’applique à : Windows 8.1 EnterpriseWindows 8.1Windows 8.1 Pro

Symptoms


Consider the following scenario:

  • You have a domain environment that has multiple sites.
  • You create a Distributed File System (DFS) root, and you configure the "Exclude targets outside of the client's site" setting on the DFS root to enable same-site target selection.
  • You create a DFS link under the DFS root.
  • You configure Folder Redirection Group Policy settings to redirect user folders to the DFS link. In the meantime, Offline Files is enabled on the redirected folders.
  • When you are not at the same site as the DFS root, you log on to a Windows 8.1, Windows Server 2012 R2, Windows 7 Service Pack 1 (SP1), or Windows Server 2008 R2 SP1-based computer.
  • You try to access the redirected folders.


In this situation, the DFS link does not go offline as expected, and you cannot access the offline cache of the redirected folders.

Resolution


To resolve this issue in Windows 8.1 and Windows Server 2012 R2, install update 2919355.
To resolve this issue in Windows 7 and Windows Server 2008 R2, install the hotfix that is described in this article.

Update information for Windows 8.1 and Windows Server 2012 R2

For more information about how to obtain update 2919355, click the following article number to view the article in the Microsoft Knowledge Base:
2919355 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update April, 2014

Hotfix information for Windows 7 and Windows Server 2008 R2

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows 7 SP1
  • Windows Server 2008 R2 SP1
For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You might have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
File propertyValue
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File versionNot applicable
File size697
Date (UTC)4-Oct-13
Time (UTC)5:57
PlatformNot applicable
File nameX86_microsoft-windows-dfsclient_31bf3856ad364e35_6.1.7601.22472_none_89e839e45dae31fe.manifest
File versionNot applicable
File size8,646
Date (UTC)4-Oct-13
Time (UTC)2:35
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File propertyValue
File nameAmd64_5abc56140c95a8410b8c4ab429ce3c1a_31bf3856ad364e35_6.1.7601.22472_none_eac9d51afdd73476.manifest
File versionNot applicable
File size701
Date (UTC)4-Oct-13
Time (UTC)5:57
PlatformNot applicable
File nameAmd64_microsoft-windows-dfsclient_31bf3856ad364e35_6.1.7601.22472_none_e606d568160ba334.manifest
File versionNot applicable
File size8,648
Date (UTC)4-Oct-13
Time (UTC)2:57
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
File propertyValue
File nameIa64_95847986cc439d8442e784d775fb96a6_31bf3856ad364e35_6.1.7601.22472_none_61138175ac7cf31e.manifest
File versionNot applicable
File size699
Date (UTC)4-Oct-13
Time (UTC)5:57
PlatformNot applicable
File nameIa64_microsoft-windows-dfsclient_31bf3856ad364e35_6.1.7601.22472_none_89e9ddda5dac3afa.manifest
File versionNot applicable
File size8,647
Date (UTC)4-Oct-13
Time (UTC)2:20
PlatformNot applicable