The servicing stack includes the files and resources that are required to service a Windows image. This includes the Package Manager executable, the required servicing libraries, and other resources. The servicing stack is included in all Windows installations.
Issue 1Consider the following scenario:
- More than one update is downloaded to a computer, and the installation process is started.
- The updates are installed, and the computer waits to be restarted in order to complete the installation process.
- The computer shuts down unexpectedly for some reason. For example, the computer crashes.
Issue 2During the installation of updates, the computer crashes because too many processes use the binary service.
How to obtain the update
Windows UpdateThis update is available from Windows Update.
Microsoft Download Center You can obtain the stand-alone update package through the Microsoft Download Center. For more information, go to the Microsoft Download Center, and then search for KB2919442.
The following files are available for download from the Microsoft Download Center:
Note The update for Windows RT 8.1 can be obtained only from Windows Update.
|All supported x86-based versions of Windows 8.1||Download the package now.|
|All supported x64-based versions of Windows 8.1||Download the package now.|
|All supported x64-based versions of Windows Server 2012 R2||Download the package now.|
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online servicesMicrosoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
PrerequisitesTo apply this update, you must be running Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2.
Restart informationYou must restart the computer after you apply this update.
Update replacement informationThis update does not replace any previously released update.
Removal informationAfter you install this servicing stack update, you cannot uninstall it to revert to an earlier version of servicing stack update.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional file information
Article ID: 2919442 - Last Review: Dec 17, 2015 - Revision: 1