Ichitaro crashes when you use a touch screen to enter text in Windows 8.1

Applies to: Windows 8.1 EnterpriseWindows 8.1Windows 8.1 Pro More

Symptoms


Assume that you use the Ichitaro word processor application on a computer that's running Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2. When you touch the screen to enter any text or data, Ichitaro crashes. 

Resolution


To resolve this issue, install update 2919355. For more information about how to obtain update 2919355, click the following article number to view the article in the Microsoft Knowledge Base:
2919355 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update April, 2014

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates