When you start a computer that is running Windows 8 or Windows Server 2012, the system may stop responding, or you may receive a Stop error message that resembles the following:
STOP: 0x00000133 (parameter1, parameter2, parameter3, parameter4)
STOP: 0x00000101 (parameter1, parameter2, parameter3, parameter4)
- The Stop error 0x00000133 describes a DPC_WATCHDOG_VIOLATION issue and the Stop error 0x00000101 describes a CLOCK_WATCHDOG_TIMEOUT issue.
- The parameters in this Stop error message vary, depending on the configuration of the computer.
- Not all "Stop 0x00000133" and "Stop 0x00000101" errors are caused by this issue.
This issue occurs because of a bug in NT kernel that may sometimes enter an infinite loop.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesTo apply this hotfix, you must be running Windows 8 or Windows Server 2012.
Registry informationTo use the hotfix in this package, you do not have to make any changes to the registry.
Restart requirementYou must restart the computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace a previously released hotfix.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates