Symptoms
Assume that you enable Encryption File System (EFS) on a shared folder on a computer that is running Windows 8.1, Windows Server 2012 R2, Windows 8, Windows Server 2012, Windows 7 Service Pack 1 (SP1), Windows Server 2008 R2 SP1, or Windows Server 2008 Service Pack 2. You copy an encrypted folder to the shared folder. In this situation, the copied folder in the shared folder is corrupted. Additionally, the following event is logged in the System log:
Note When this issue occurs, you cannot access the shared folder until you run the chkdsk.exe process.
Note When this issue occurs, you cannot access the shared folder until you run the chkdsk.exe process.
Cause
This issue occurs because the NTFS.sys file incorrectly encrypts some content.
For Windows 8.1 and Windows Server 2012 R2
To resolve this issue in Windows 8.1 and Windows Server 2012 R2, install update 2919355. For more information about how to obtain update 2919355, click the following article number to view the article in the Microsoft Knowledge Base:2919355 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update April, 2014
For Windows 8 and Windows Server 2012
To resolve this issue in Windows 8 and Windows Server 2012, install update rollup 2928678. For more information about how to obtain update rollup 2928678, click the following article number to view the article in the Microsoft Knowledge Base:2928678 Windows RT, Windows 8, and Windows Server 2012 update rollup: March 2014
For Windows 7, Windows Server 2008 R2, and Windows Server 2008
To resolve this issue, we have released an update through Windows Update and Microsoft Download Center for Windows 7 and Windows Server 2008 R2. We also have released a hotfix for Windows 7, Windows Server 2008 R2, and Windows Server 2008.Windows Update
This update is available from Windows Update.Microsoft Download Center
The following files are available for download from the Microsoft Download Center:Operating system | Update |
---|---|
All supported x64-based versions of Windows Server 2008 R2 | ![]() |
All supported x64-based versions of Windows 7 | ![]() |
All supported IA64-based versions of Windows Server 2008 R2 | ![]() |
All supported x86-based versions of Windows 7 | ![]() |
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file. Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More Information
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional file information
Additional file information for Windows Server 2008
Additional files for all supported x86-based versions of Windows Server 2008
File property | Value |
---|---|
File name | X86_83c469050ab984361570c18070a1513c_31bf3856ad364e35_6.0.6002.23594_none_3ffaf8dbef5cae37.manifest |
File version | Not applicable |
File size | 692 |
Date (UTC) | 15-Jan-2015 |
Time (UTC) | 09:32 |
Platform | Not applicable |
File name | X86_microsoft-windows-ntfs_31bf3856ad364e35_6.0.6002.23594_none_a883e0ce3374f508.manifest |
File version | Not applicable |
File size | 16,265 |
Date (UTC) | 15-Jan-2015 |
Time (UTC) | 06:41 |
Platform | Not applicable |
Additional files for all supported x64-based versions of Windows Server 2008
File property | Value |
---|---|
File name | Amd64_922b64b24b2f592d50a22260dcb62a14_31bf3856ad364e35_6.0.6002.23594_none_6076a5d36efa0744.manifest |
File version | Not applicable |
File size | 696 |
Date (UTC) | 15-Jan-2015 |
Time (UTC) | 09:32 |
Platform | Not applicable |
File name | Amd64_microsoft-windows-ntfs_31bf3856ad364e35_6.0.6002.23594_none_04a27c51ebd2663e.manifest |
File version | Not applicable |
File size | 16,525 |
Date (UTC) | 15-Jan-2015 |
Time (UTC) | 06:48 |
Platform | Not applicable |
Additional files for all supported IA-64-based versions of Windows Server 2008
File property | Value |
---|---|
File name | Ia64_b51372714116acc286979f1ce706b100_31bf3856ad364e35_6.0.6002.23594_none_659005a52c14b825.manifest |
File version | Not applicable |
File size | 694 |
Date (UTC) | 15-Jan-2015 |
Time (UTC) | 09:32 |
Platform | Not applicable |
File name | Ia64_microsoft-windows-ntfs_31bf3856ad364e35_6.0.6002.23594_none_a88584c43372fe04.manifest |
File version | Not applicable |
File size | 16,517 |
Date (UTC) | 15-Jan-2015 |
Time (UTC) | 07:17 |
Platform | Not applicable |
Additional file information for Windows 7 and for Windows Server 2008 R2
Additional files for all supported x86-based versions of Windows 7
File property | Value |
---|---|
File name | Update.mum |
File version | Not applicable |
File size | 2,138 |
Date (UTC) | 24-Jan-2014 |
Time (UTC) | 14:37 |
Platform | Not applicable |
File name | X86_470c8650c13601ec69f70723cee860a0_31bf3856ad364e35_6.1.7601.22580_none_c5c9904e1efeee36.manifest |
File version | Not applicable |
File size | 692 |
Date (UTC) | 24-Jan-2014 |
Time (UTC) | 14:37 |
Platform | Not applicable |
File name | X86_7663d89fd29162097e16fafc3b2998a3_31bf3856ad364e35_6.1.7601.18378_none_0ab9db1c74a1c6ef.manifest |
File version | Not applicable |
File size | 692 |
Date (UTC) | 24-Jan-2014 |
Time (UTC) | 14:37 |
Platform | Not applicable |
File name | X86_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.18378_none_a83b9ab47b5adef3.manifest |
File version | Not applicable |
File size | 14,508 |
Date (UTC) | 24-Jan-2014 |
Time (UTC) | 02:42 |
Platform | Not applicable |
File name | X86_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.22580_none_a8b267299487cd1d.manifest |
File version | Not applicable |
File size | 14,508 |
Date (UTC) | 24-Jan-2014 |
Time (UTC) | 03:39 |
Platform | Not applicable |
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File property | Value |
---|---|
File name | Amd64_59fda1e297debede66024b50960f8d36_31bf3856ad364e35_6.1.7601.22580_none_eafe59eaf1cd2bb6.manifest |
File version | Not applicable |
File size | 696 |
Date (UTC) | 24-Jan-2014 |
Time (UTC) | 14:37 |
Platform | Not applicable |
File name | Amd64_9e6d9efe86ecaed6d9ab2eaf0216c807_31bf3856ad364e35_6.1.7601.18378_none_7f833f183abda3a3.manifest |
File version | Not applicable |
File size | 696 |
Date (UTC) | 24-Jan-2014 |
Time (UTC) | 14:37 |
Platform | Not applicable |
File name | Amd64_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.18378_none_045a363833b85029.manifest |
File version | Not applicable |
File size | 14,514 |
Date (UTC) | 24-Jan-2014 |
Time (UTC) | 02:59 |
Platform | Not applicable |
File name | Amd64_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.22580_none_04d102ad4ce53e53.manifest |
File version | Not applicable |
File size | 14,514 |
Date (UTC) | 24-Jan-2014 |
Time (UTC) | 03:03 |
Platform | Not applicable |
File name | Update.mum |
File version | Not applicable |
File size | 2,352 |
Date (UTC) | 24-Jan-2014 |
Time (UTC) | 14:37 |
Platform | Not applicable |
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
File property | Value |
---|---|
File name | Ia64_791a831300ce2da85e7ba8551d7ce81b_31bf3856ad364e35_6.1.7601.22580_none_6641999b1feb50ec.manifest |
File version | Not applicable |
File size | 694 |
Date (UTC) | 24-Jan-2014 |
Time (UTC) | 14:37 |
Platform | Not applicable |
File name | Ia64_817c13a785ebb687d8c3c4a9104b6d11_31bf3856ad364e35_6.1.7601.18378_none_61d5474289aa63b1.manifest |
File version | Not applicable |
File size | 694 |
Date (UTC) | 24-Jan-2014 |
Time (UTC) | 14:37 |
Platform | Not applicable |
File name | Ia64_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.18378_none_a83d3eaa7b58e7ef.manifest |
File version | Not applicable |
File size | 14,511 |
Date (UTC) | 24-Jan-2014 |
Time (UTC) | 02:32 |
Platform | Not applicable |
File name | Ia64_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.22580_none_a8b40b1f9485d619.manifest |
File version | Not applicable |
File size | 14,511 |
Date (UTC) | 24-Jan-2014 |
Time (UTC) | 02:34 |
Platform | Not applicable |
File name | Update.mum |
File version | Not applicable |
File size | 1,447 |
Date (UTC) | 24-Jan-2014 |
Time (UTC) | 14:37 |
Platform | Not applicable |