Event 55 when you copy an encrypted folder to EFS shared folder in Windows

Van toepassing: Windows 8.1 EnterpriseWindows 8.1Windows 8.1 Pro
Update beschikbaar

Symptoms

Assume that you enable Encryption File System (EFS) on a shared folder on a computer that is running Windows 8.1, Windows Server 2012 R2, Windows 8, Windows Server 2012, Windows 7 Service Pack 1 (SP1), Windows Server 2008 R2 SP1, or Windows Server 2008 Service Pack 2. You copy an encrypted folder to the shared folder. In this situation, the copied folder in the shared folder is corrupted. Additionally, the following event is logged in the System log:
Note When this issue occurs, you cannot access the shared folder until you run the chkdsk.exe process.

Cause

This issue occurs because the NTFS.sys file incorrectly encrypts some content.

Resolution

For Windows 8.1 and Windows Server 2012 R2

To resolve this issue in Windows 8.1 and Windows Server 2012 R2, install update 2919355. For more information about how to obtain update 2919355, click the following article number to view the article in the Microsoft Knowledge Base:
2919355 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update April, 2014

For Windows 8 and Windows Server 2012

To resolve this issue in Windows 8 and Windows Server 2012, install update rollup 2928678. For more information about how to obtain update rollup 2928678, click the following article number to view the article in the Microsoft Knowledge Base:
2928678 Windows RT, Windows 8, and Windows Server 2012 update rollup: March 2014

For Windows 7, Windows Server 2008 R2, and Windows Server 2008

To resolve this issue, we have released an update through Windows Update and Microsoft Download Center for Windows 7 and Windows Server 2008 R2. We also have released a hotfix for Windows 7, Windows Server 2008 R2, and Windows Server 2008. 

Windows Update

This update is available from Windows Update.

Microsoft Download Center

The following files are available for download from the Microsoft Download Center:
Operating systemUpdate
All supported x64-based versions of Windows Server 2008 R2Download Download the package now.
All supported x64-based versions of Windows 7Download Download the package now.
All supported IA64-based versions of Windows Server 2008 R2Download Download the package now.
All supported x86-based versions of Windows 7Download Download the package now.
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2008

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Date (UTC)15-Jan-2015
Time (UTC)06:41
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Additional files for all supported x64-based versions of Windows Server 2008
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Date (UTC)15-Jan-2015
Time (UTC)06:48
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Additional files for all supported IA-64-based versions of Windows Server 2008
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File versionNot applicable
File size16,517
Date (UTC)15-Jan-2015
Time (UTC)07:17
PlatformNot applicable

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
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File size2,138
Date (UTC)24-Jan-2014
Time (UTC)14:37
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File size14,508
Date (UTC)24-Jan-2014
Time (UTC)03:39
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Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
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File size696
Date (UTC)24-Jan-2014
Time (UTC)14:37
PlatformNot applicable
File nameAmd64_9e6d9efe86ecaed6d9ab2eaf0216c807_31bf3856ad364e35_6.1.7601.18378_none_7f833f183abda3a3.manifest
File versionNot applicable
File size696
Date (UTC)24-Jan-2014
Time (UTC)14:37
PlatformNot applicable
File nameAmd64_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.18378_none_045a363833b85029.manifest
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File size14,514
Date (UTC)24-Jan-2014
Time (UTC)02:59
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Date (UTC)24-Jan-2014
Time (UTC)03:03
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Additional files for all supported IA-64-based versions of Windows Server 2008 R2
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Date (UTC)24-Jan-2014
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Date (UTC)24-Jan-2014
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PlatformNot applicable