Unable to resolve host name when you setup DirectAccess on a Windows Server 2012 R2-based computer in an IPv4-only environment

Applies to: Windows Server 2012 R2 DatacenterWindows Server 2012 R2 EssentialsWindows Server 2012 R2 Foundation More

Symptoms


Assume that you try to configure DirectAccess (DA) by using a Network Location Server (NLS) URL on a Windows Server 2012 R2-based computer in an IPv4-only environment. In DA deployment wizard, fully qualified domain name (FQDN) validation check works fine, but the actual implementation of the configuration fails and an error is shown: 
Unable to resolve hostname to IP address.
At this point, settings are rolled back and the DA configuration cannot be deployed.

Resolution


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Server 2012 R2.

Restart requirement

You may be prompted to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Additional file information


References


See the terminology Microsoft uses to describe software updates for more information.