Applies ToDynamics NAV 2013 R2

This article applies to Microsoft Dynamics NAV for all countries and all language locales.

Introduction

A platform hotfix is available for Microsoft Dynamics NAV 2013 R2. The build number of this platform hotfix is 36424.Platform hotfixes are cumulative, which means that the latest hotfix includes all previously released hotfixes. Therefore, you should always install the latest update rollup. Note You may have to compile the objects in your database after you apply this hotfix.This hotfix resolves the following problems:

ID

Title

358354

Duplicated keys in a table lead the client to crash.

358455

Unexpected results for MAXSTRLEN() with unlimited text variables.

358477

"The server stopped the session (ID: 2) because of a stop session request" error when RTC crashes.

358561

You cannot customize actions when actions on a page that has code and variable values in properties.

358623

Reindex sync problem with tables that does not have a clustered index.

358625

Error when importing translation.

358671

Cursor losing the focus that causes data to be modified incorrectly.

358673

"Conversion failed when converting the nvarchar value 'xxxxx' to data type int" error when a BLOB filed is sorted.

358727

If the AppData subfolder is missing, RTC crashes when starting.

358731

Windows client report an error such as page must close when sorting on FlowField types.

More Information

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:

https://mbs.microsoft.com/support/newstart.aspx You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:Partners

https://mbs.microsoft.com/partnersource/global/support/support-news/support_telephoneCustomers

https://mbs.microsoft.com/customersource/Global/NAV/support/support-news/support_telephoneIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

How to obtain the Microsoft Dynamics NAV hotfix or update files

After you request a Microsoft Dynamics NAV hotfix, a hyperlink will be sent to you in an e-mail. The e-mail will contain a hyperlink. You can use the hyperlink to download the Microsoft Dynamics NAV hotfix or the update files. When you click the hyperlink, the File Download – Security Warning dialog box opens. Then, you are prompted to run, to save, or to cancel the download.If you click Run, the files start the download and the extraction process. You must specify a folder for the new files, and then provide the password. If you click Save, you must specify a path for saving the compressed file. When you open the file that you saved, you are prompted to specify a path for the files. If you click Cancel, the download process stops.

How to install a Microsoft Dynamics NAV platform hotfix

The Microsoft Dynamics NAV platform hotfixes are made available as single files. To install a Microsoft Dynamics NAV hotfix, you must replace the existing Microsoft Dynamics NAV installation files with the hotfix files. To do this, follow these steps.

Step 1: Replace the files in the Microsoft Dynamics NAV Server installation

In the Microsoft Dynamics NAV Server installation, replace the files by using the hotfix files.

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