April 14, 2015 update for Office 2010 (KB2965235)

Applies to: Microsoft Office 2010 Service Pack 2

This article describes update KB2965235 for Microsoft Office 2010 that was released on April 14, 2015. This update has a prerequisite.

Improvements and Fixes

Fixes the following issue:
When you make some specific operation to a document in Word 2010, the document may be corrupted. For example, you copy and paste a grouped shape that is created by using an Office 2003 application to a document in Word 2010. Then, you insert a text box to the document and type some text in the text box. Then, you close the document. When you open the document again, this issue occurs.

How to download and install the update

Microsoft Update

Use Microsoft Update to automatically download and install the update.

Microsoft Update Catalog

To get the stand-alone package for this update, go to the Microsoft Update Catalog website.

If you are not sure what platform (32-bit or 64-bit) you're running, see Am I running 32-bit or 64-bit Office? Additionally, see more information about how to download Microsoft support files .

Update information

Restart information

You may have to restart the computer after you install this update.


To apply this update, you must have Microsoft Office 2010 Service Pack 2 installed.


See the information about the standard terminology that is used to describe Microsoft software updates . The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.