April 14, 2015 update for PowerPoint 2013 (KB2965256)

Applies to: Microsoft Office 2013 Service Pack 1PowerPoint 2013Office Home and Student 2013 RT

This article describes update KB2965256 for Microsoft PowerPoint 2013 that was released on April 14, 2015. This update also applies to Office Home and Student 2013 RT that contains PowerPoint 2013. This update has a prerequisite.

Please be aware that the update in Download Center applies to Microsoft Installer (.msi)-based edition of Office 2013. It does not apply to the Office 2013 Click-to-Run editions such as Microsoft Office 365 Home. (How to determine?).

Improvements and Fixes

Fixes the following issues:
  • When you open a presentation (.ppt) that contains master content (for example, a shape includes a shape) in PowerPoint 2013, PowerPoint 2013 crashes.
  • When you use a mouse to switch slides in a presentation by using the presenter view in PowerPoint 2013, it does not switch to the next slide immediately, and there is a delay of some seconds.
  • When you run an object model command that contains the InsertFromFile method to insert a slide into a presentation in PowerPoint 2013, the media content (such as picture, audio, and video content) is lost in the inserted slide.
  • When you copy and paste some content that contains an ActiveX control to a presentation slide in PowerPoint 2013, you receive the following error message:
    An error occurred during creation of ActiveX control.

Update information

Restart information

You may have to restart the computer after you install this update.


To apply this update, you must have Microsoft Office 2013 Service Pack 1 installed.

More Information

How to determine whether my Office installation is Click-to-Run or MSI-based:
  1. Start PowerPoint 2013.
  2. On the File menu, click Account.
  3. For Office 2013 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item is not displayed.
Office 2013 Click-to-Run installationMSI-based Office 2013
The screenshot for PowerPoint click to run The screenshot for PowerPoint MSI


See the information about the standard terminology that is used to describe Microsoft software updates. The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.