FIX: "SQL Server performance counters are disabled" when you move the SQL Server resource in SQL Server 2014

Applies to: SQL Server 2014 EnterpriseSQL Server 2014 EnterpriseSQL Server 2014 Developer More

Symptoms



Consider the following scenario:
  • You have installed Microsoft SQL Server 2014 failover cluster instance on one node.
  • You use the instance name in SQL Server Database Engine and SQL Server Reporting Services (SSRS).
  • You start SSRS before you start the SQL Server Database Engine.
  • You add a second node in the failover cluster.
In this scenario, you cannot move the SQL Server resource from the first node to the second node. Additionally, you may receive the following error message:
Server      Error: 8310、Severity: 16、Status: 1。
Server      Cannot create (or open) named file mapping object 'Global\SQL_110_MEMOBJ_24_MSSQLSERVER_0'. SQL Server performance counters are disabled.
Server      Error: 3409、Severity: 16、Status: 1。
Server      Performance counter shared memory setup failed with error -1. Reinstall sqlctr.ini for this instance, and ensure that the instance login account has correct registry permissions.

Resolution


The issue was first fixed in the following cumulative update of SQL Server.

Cumulative Update 2 for SQL Server 2014

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.