Windows APN database entries update for T-Mobile and Fogg Mobile devices in Windows 8.1 and Windows 8

Applies to: Windows 8.1 EnterpriseWindows 8.1 ProWindows 8.1

This article describes an update to the Windows Access Point Name (APN) database entries for T-Mobile and Fogg Mobile devices that are running Windows 8, Windows 8.1, Windows RT 8.1, or Windows RT. This hotfix has a prerequisite.

How to obtain this update or hotfix


To resolve this issue, we have released hotfixes for Windows 8.1 and Windows RT 8.1. In addition, we have released updates for Windows 8.1, Windows RT 8.1, Windows 8, and Windows RT.

The update rollup fixes many other issues in addition to the issue that the hotfix fixes. We recommend that you use the update rollup for Windows 8.1 or Windows RT 8.1. The update rollup is larger than the hotfix. Therefore, the update rollup takes longer to download.

Update for Windows 8.1 or Windows 8

The following update rollup is available.

For Windows 8.1

Get update rollup 2984006

For Windows 8

Get update rollup 2984005

Hotfix for Windows 8.1

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must first install update 2919355 in Windows 8.1 or Windows Server 2012 R2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

2919355 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update April, 2014

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

More Information


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.