- You have domain controllers that are running Windows Server 2003 or Windows Server 2012 R2 in a domain.
- You have a domain-joined computer that authenticates against a Windows Server 2003-based domain controller first, and then the computer authenticates against a Windows Server 2012 R2-based domain controller.
- You log on the computer and change the machine account password two times.
- You log on the computer again.
How to obtain this update or hotfix
Before you install this hotfix, check the prerequisite of the hotfix.
The update rollup fixes many other issues in addition to the issue that the hotfix fixes. We recommend that you use the update rollup. The update rollup is larger than the hotfix. Therefore, the update rollup takes longer to download.
Note After the update is installed, we recommend you restart all client computers that support Advanced Encryption Standard (AES) encryption. This is to recover the clients if they had previously restarted against a Windows Server 2012 R2 domain controller that does not have the update installed.
Update for Windows Server 2012 R2The following update rollup is available:
Hotfix for Windows Server 2012 R2A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website: Note The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.