How to reset TCP/IP by using the NetShell utility


You can try to reset TCP/IP if you have Internet connection issues. This article describes two ways to reset TCP/IP. To have us reset TCP/IP for you, go to the "Here's an easy fix" section. If you prefer to reset TCP/IP manually, go to the "Let me fix it myself" section.

Here's an easy fix

To reset TCP/IP automatically, click the Download button. In the File Download dialog box, click Run or Open, and then follow the steps in the easy fix wizard.
  • This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
  • If you’re not on the computer that has the problem, save the easy fix solution to a flash drive or a CD, and then run it on the computer that has the problem.
For Windows 8.1, Windows 8, Windows RT, Windows 7, Windows Server 2012R2, Windows Server 2012, Windows Server 2008 R2

For Windows Vista, Windows XP, Windows Server 2008 or Windows Server 2003
Let me fix it myself

More Information

Did this fix the problem?

Check whether the problem is fixed. If it is, you are finished with this article. If the problem is not fixed, you can contact Support.
Sample log file for NETSH INT IP RESET
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
314067 How to troubleshoot TCP/IP connectivity with Windows XP
811259 How to determine and recover from Winsock2 corruption in Windows Server 2003, in Windows XP, and in Windows Vista
314053 TCP/IP and NBT configuration parameters for Windows XP

Article ID: 299357 - Last Review: Aug 5, 2016 - Revision: 1