How to reset TCP/IP by using the NetShell utility

Summary

You can try to reset TCP/IP if you have Internet connection issues. This article describes two ways to reset TCP/IP. To have us reset TCP/IP for you, go to the "Here's an easy fix" section. If you prefer to reset TCP/IP manually, go to the "Let me fix it myself" section.

Here's an easy fix

To reset TCP/IP automatically, click the Download button. In the File Download dialog box, click Run or Open, and then follow the steps in the easy fix wizard.
  • This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
  • If you’re not on the computer that has the problem, save the easy fix solution to a flash drive or a CD, and then run it on the computer that has the problem.
For Windows 8.1, Windows 8, Windows RT, Windows 7, Windows Server 2012R2, Windows Server 2012, Windows Server 2008 R2


For Windows Vista, Windows XP, Windows Server 2008 or Windows Server 2003
Let me fix it myself

More Information

Did this fix the problem?

Check whether the problem is fixed. If it is, you are finished with this article. If the problem is not fixed, you can contact Support.
Sample log file for NETSH INT IP RESET
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
314067 How to troubleshoot TCP/IP connectivity with Windows XP
811259 How to determine and recover from Winsock2 corruption in Windows Server 2003, in Windows XP, and in Windows Vista
314053 TCP/IP and NBT configuration parameters for Windows XP
Properties

Article ID: 299357 - Last Review: Aug 5, 2016 - Revision: 1

Microsoft Windows XP Professional, Microsoft Windows XP Home Edition, Microsoft Windows Server 2003 R2 Datacenter Edition (32-Bit x86), Microsoft Windows Server 2003 R2 Datacenter x64 Edition, Microsoft Windows Server 2003 R2 Enterprise Edition (32-Bit x86), Microsoft Windows Server 2003 R2 Enterprise x64 Edition, Microsoft Windows Server 2003 R2 Standard Edition (32-bit x86), Microsoft Windows Server 2003 R2 Standard x64 Edition, Microsoft Windows Server 2003, Datacenter Edition (32-bit x86), Microsoft Windows Server 2003, Datacenter x64 Edition, Microsoft Windows Server 2003, Enterprise x64 Edition, Microsoft Windows Server 2003, Enterprise Edition (32-bit x86), Microsoft Windows Server 2003, Standard x64 Edition, Microsoft Windows Server 2003, Standard Edition (32-bit x86), Windows Server 2008 Datacenter without Hyper-V, Windows Server 2008 Enterprise without Hyper-V, Windows Server 2008 for Itanium-Based Systems, Windows Server 2008 R2 Datacenter, Windows Server 2008 R2 Enterprise, Windows Server 2008 R2 Standard, Windows Server 2008 Service Pack 2, Windows Server 2008 Standard without Hyper-V, Windows Server 2008 Datacenter, Windows Server 2008 Enterprise, Windows Server 2008 Standard, Windows Vista Enterprise 64-bit Edition, Windows Vista Home Basic 64-bit Edition, Windows Vista Home Premium 64-bit Edition, Windows Vista Ultimate 64-bit Edition, Windows Vista Business, Windows Vista Enterprise, Windows Vista Home Basic, Windows Vista Starter, Windows Vista Ultimate, Windows 7 Enterprise, Windows 7 Home Premium, Windows 7 Professional, Windows 7 Ultimate, Windows 7 Home Basic, Windows 8 Enterprise, Windows 8 Pro, Windows 8, Windows 8.1 Enterprise, Windows 8.1 Pro, Windows 8.1

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