Safely Remove Hardware and Eject Media icon does not appear or does not work in Windows 8.1 or Windows RT 8.1

Applies to: Windows Server 2012 R2 DatacenterWindows Server 2012 R2 StandardWindows Server 2012 R2 Essentials

Symptoms


Consider the following scenario:
  • You have USB 3.0 ports on a computer that is running Windows 8.1, Windows RT 8.1, or Windows Server 2012 R2.
  • You connect a SuperSpeed USB 3.0 hub and an SD card reader to the computer through one of the USB 3.0 ports.
In this scenario, one of the following issues occurs:
  • The Safely Remove Hardware and Eject Media icon does not appear on the taskbar.
  • The Safely Remove Hardware and Eject Media icon appears on the taskbar. However, the eject hardware option does not appear.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information about software update terminology, see the Description of the standard terminology that is used to describe Microsoft software updates.