This article applies to Microsoft Dynamics AX for all regions.

Symptoms

When save is canceled from VBA code, you receive the following error: There was an error saving the customizations that connect this document with Microsoft Dynamics AX.

Resolution

The changes in the hotfix include returning null in the WorkbookBeforeSaveEventHandler method when cancel is true before try to save the workbook to avoid error message from the Excel add-in.

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:

https://mbs.microsoft.com/support/newstart.aspx You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:Partners

https://mbs.microsoft.com/partnersource/resources/support/supportinformation/Global+Support+ContactsCustomers

https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

Installation information

If you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must apply these changes in a test environment before you apply the hotfix in a production environment. For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have Microsoft Dynamics AX 2012 R2 installed to apply this hotfix.

Restart requirement

You must restart the Application Object Server (AOS) service after you apply the hotfix.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name

File version

File size

Date

Time

Platform

Aximpactanalysis.exe

Not Applicable

62,144

08-Jun-2014

12:51

x86

Axupdate.exe

Not Applicable

61,616

08-Jun-2014

12:51

x86

Dynamicsax2012r2-kb2993951.exe

6.3.15.0

275,042,504

19-Aug-2014

13:26

x86

Licensetermsar.rtf

Not Applicable

2,173

08-Jun-2014

12:51

Not Applicable

Licensetermscs.rtf

Not Applicable

91,247

08-Jun-2014

12:51

Not Applicable

Licensetermsda.rtf

Not Applicable

101,181

08-Jun-2014

12:51

Not Applicable

Licensetermsde.rtf

Not Applicable

116,642

08-Jun-2014

12:51

Not Applicable

Licensetermsen.rtf

Not Applicable

102,374

08-Jun-2014

12:51

Not Applicable

Licensetermses.rtf

Not Applicable

96,985

08-Jun-2014

12:51

Not Applicable

Licensetermset.rtf

Not Applicable

102,895

08-Jun-2014

12:51

Not Applicable

Licensetermsfi.rtf

Not Applicable

106,101

08-Jun-2014

12:51

Not Applicable

Licensetermsfr.rtf

Not Applicable

130,011

08-Jun-2014

12:51

Not Applicable

Licensetermshu.rtf

Not Applicable

93,010

08-Jun-2014

12:51

Not Applicable

Licensetermsis.rtf

Not Applicable

36,458

08-Jun-2014

12:51

Not Applicable

Licensetermsit.rtf

Not Applicable

115,086

08-Jun-2014

12:51

Not Applicable

Licensetermsja.rtf

Not Applicable

105,917

08-Jun-2014

12:51

Not Applicable

Licensetermslt.rtf

Not Applicable

122,674

08-Jun-2014

12:51

Not Applicable

Licensetermslv.rtf

Not Applicable

105,401

08-Jun-2014

12:51

Not Applicable

Licensetermsnb-no.rtf

Not Applicable

115,700

08-Jun-2014

12:51

Not Applicable

Licensetermsnl.rtf

Not Applicable

110,040

08-Jun-2014

12:51

Not Applicable

Licensetermspl.rtf

Not Applicable

116,322

08-Jun-2014

12:51

Not Applicable

Licensetermspt-br.rtf

Not Applicable

101,514

08-Jun-2014

12:51

Not Applicable

Licensetermsru.rtf

Not Applicable

148,577

08-Jun-2014

12:51

Not Applicable

Licensetermssv.rtf

Not Applicable

115,453

08-Jun-2014

12:51

Not Applicable

Licensetermsth.rtf

Not Applicable

153,768

08-Jun-2014

12:51

Not Applicable

Licensetermszh-hans.rtf

Not Applicable

99,245

08-Jun-2014

12:51

Not Applicable

Clientoba32.msp

Not Applicable

38,039,552

19-Aug-2014

13:05

Not Applicable

Clientoba64.msp

Not Applicable

38,211,584

19-Aug-2014

13:06

Not Applicable

Commercedataexchangereal-timeservice.msp

Not Applicable

159,744

19-Aug-2014

13:05

Not Applicable

Commercedataexchangesynchservice32.msp

Not Applicable

196,608

19-Aug-2014

13:05

Not Applicable

Commercedataexchangesynchservice64.msp

Not Applicable

196,608

19-Aug-2014

13:05

Not Applicable

Components32.msp

Not Applicable

26,206,208

19-Aug-2014

13:06

Not Applicable

Components64.msp

Not Applicable

44,187,648

19-Aug-2014

13:06

Not Applicable

Dixf_aos_x64.msp

Not Applicable

73,728

19-Aug-2014

13:05

Not Applicable

Dixf_aos_x86.msp

Not Applicable

73,728

19-Aug-2014

13:05

Not Applicable

Dixf_client_x64.msp

Not Applicable

159,744

19-Aug-2014

13:05

Not Applicable

Dixf_client_x86.msp

Not Applicable

159,744

19-Aug-2014

13:05

Not Applicable

Dixf_service_x64.msp

Not Applicable

393,216

19-Aug-2014

13:05

Not Applicable

Dixf_service_x86.msp

Not Applicable

393,216

19-Aug-2014

13:05

Not Applicable

Objectserver32.msp

Not Applicable

16,363,520

19-Aug-2014

13:06

Not Applicable

Objectserver64.msp

Not Applicable

24,453,120

19-Aug-2014

13:06

Not Applicable

Retaildatabaseutility.msp

Not Applicable

663,552

19-Aug-2014

13:05

Not Applicable

Retailheadquarters32.msp

Not Applicable

3,076,096

19-Aug-2014

13:05

Not Applicable

Retailheadquarters64.msp

Not Applicable

3,076,096

19-Aug-2014

13:05

Not Applicable

Retailonlinechannel.msp

Not Applicable

2,768,896

19-Aug-2014

13:05

Not Applicable

Retailpos.msp

Not Applicable

7,557,120

19-Aug-2014

13:06

Not Applicable

Retailposplugins.msp

Not Applicable

49,004,544

19-Aug-2014

13:06

Not Applicable

Setupsupport32.msp

Not Applicable

7,614,464

19-Aug-2014

13:06

Not Applicable

Setupsupport64.msp

Not Applicable

15,097,856

19-Aug-2014

13:05

Not Applicable

Axsetupsp.exe

6.2.1000.8459

1,886,888

11-Jul-2014

03:16

x86

Axsetupsplib.dll

6.2.1000.8459

80,048

11-Jul-2014

03:16

x86

Axsetupui.exe

6.2.1000.5369

211,632

08-Jun-2014

12:51

x86

Axutillib.dll

6.2.120.0

929,960

19-Aug-2014

13:04

x86

Microsoft.dynamics.servicing.operations.dll

6.2.1000.3174

41,712

08-Jun-2014

12:51

x86

Axsetupsp.resources.dll

6.2.147.8303

387,768

19-Aug-2014

13:05

x86

Axsetupsp.resources.dll

6.2.147.8303

375,480

19-Aug-2014

13:05

x86

Axsetupsp.resources.dll

6.2.147.8303

375,480

19-Aug-2014

13:05

x86

Axsetupsp.resources.dll

6.2.147.8303

379,576

19-Aug-2014

13:05

x86

Axsetupsp.resources.dll

6.2.147.8303

379,576

19-Aug-2014

13:05

x86

Axsetupsp.resources.dll

6.2.147.8303

371,384

19-Aug-2014

13:05

x86

Axsetupsp.resources.dll

6.2.147.8303

375,480

19-Aug-2014

13:05

x86

Axsetupsp.resources.dll

6.2.147.8303

383,672

19-Aug-2014

13:05

x86

Axsetupsp.resources.dll

6.2.147.8303

395,960

19-Aug-2014

13:05

x86

Axsetupsp.resources.dll

6.2.147.8303

375,480

19-Aug-2014

13:05

x86

Axsetupsp.resources.dll

6.2.147.8303

379,576

19-Aug-2014

13:05

x86

Axsetupsp.resources.dll

6.2.147.8303

387,768

19-Aug-2014

13:05

x86

Axsetupsp.resources.dll

6.2.147.8303

375,480

19-Aug-2014

13:05

x86

Axsetupsp.resources.dll

6.2.147.8303

375,480

19-Aug-2014

13:05

x86

Axsetupsp.resources.dll

6.2.147.8303

375,480

19-Aug-2014

13:05

x86

Axsetupsp.resources.dll

6.2.147.8303

379,576

19-Aug-2014

13:05

x86

Axsetupsp.resources.dll

6.2.147.8303

379,576

19-Aug-2014

13:05

x86

Axsetupsp.resources.dll

6.2.147.8303

379,576

19-Aug-2014

13:05

x86

Axsetupsp.resources.dll

6.2.147.8303

395,960

19-Aug-2014

13:05

x86

Axsetupsp.resources.dll

6.2.147.8303

375,480

19-Aug-2014

13:05

x86

Axsetupsp.resources.dll

6.2.147.8303

416,440

19-Aug-2014

13:05

x86

Axsetupsp.resources.dll

6.2.147.8303

371,384

19-Aug-2014

13:05

x86

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained here in is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.