Signature Cloud Support Benefit Overview

S’applique à : BenefitsPlatform/Tools SupportPartner

Summary


Signature Cloud Support is available for partners with an active gold or silver competency as follows:

Silver Competency

Gold Competency

Cloud* Competencies: Unlimited

Cloud* Competencies: Unlimited

All Other Competencies: 5 Incidents

All Other Competencies: 10 Incidents

* Cloud competencies include: Cloud Business Applications, Cloud Customer Relationship Management, Cloud Platform, Cloud Productivity, Enterprise Mobility Management, Small and Midmarket Cloud Solutions

 

More Information


Signature Cloud Support is an exclusive partner technical benefit that provides eligible partners with an elevated level of technical support for Microsoft cloud products. The Signature Cloud Support benefit provides partners with access to technical support engineers who work  frequently with partners, have extensive product-specific knowledge, and are accountable for driving cases to resolution from start to finish.

Signature Cloud Support handles technical support scenarios for Office 365, CRM Online, Windows Intune, Enterprise Mobility, and Microsoft Azure.

For more available support options, review Compare partner support plans.


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