Device takes a long time to hibernate or shut down after you plug in an SD card in Windows 8.1

Applies to: Windows 8.1 EnterpriseWindows 8.1 ProWindows 8.1


Consider the following scenario:

  • You have an Intel® Atom™ Processor Z3700 series and N28xx/N29xx family series or an Intel® Atom™ Processor Z373x series device that is running Windows 8.1.
  • You plug in an SD card to the device.
  • You try to hibernate or shut down the device.
In this scenario, the device takes more time to hibernate or shut down than usual.

How to obtain this update

The following update rollup is available.

For Windows 8.1

Get update rollup 3000850

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.