All about the MSN Sports app

Applies to: MSN

If you're having issues with the Sports app, you've come to the right place.

There are a few simple things that you can do to resolve most issues with MSN apps.      

  • First, be sure that you have a connection to the internet. If you are on a mobile device and away from Wi-Fi hotspots, be sure that you have allowed the device to use your cellular service.
  • Next, be sure that you are signed in with your Microsoft account and that you are using the same Microsoft account on all devices on which you want to share app-related information or settings.
  • Launch the app and use it for a while before checking to see if the live tile updates. If you are using the app for the first time, it may download updates and some features may respond more slowly than expected. 

If you see a specific error message, send feedback to Microsoft from within the app settings menu and include the error message in your feedback.

Send ideas for improving the app

We would love to hear from you! Send your thoughts, comments, and other feedback from within the app.

If you're using Windows: From the app’s home page, scroll all the way to the right until you see the Next Steps section. Tap or select Send Feedback.
If you're using Windows Phone: Tap the button and then tap send feedback.