Windows activation does not work when the sppsvc.exe process is not started automatically for a long time

Van toepassing: Windows Server 2012 R2 DatacenterWindows Server 2012 R2 StandardWindows Server 2012 R2 Essentials

Cause


This issue occurs because the Task Scheduler does not correctly trigger events including the rescheduling of events when the computer is started after an overdue task. Therefore, the Software Protection Platform service (sppsvc.exe) does not start.

Resolution


To resolve this issue, we have released an update for Window 8.1, Windows RT 8.1, or Windows Server 2012 R2. Before you install this update, check out the prerequisites.

How to obtain this update

Method 1: Windows Update

This update is available from Windows Update.

Method 2: Microsoft Download Center

The following files are available for download from the Microsoft Download Center:
Operating systemUpdate
All supported x86-based versions of Windows 8.1Download Download the package now.
All supported x64-based versions of Windows 8.1 Download Download the package now.
All supported x64-based versions of Windows Server 2012 R2Download Download the package now.
Notes The update for Windows RT 8.1 can be obtained only from Windows Update.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.


Update detail information


Prerequisites

To install this update, you must install update 2919355 in Windows 8.1 or Windows Server 2012 R2.

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.


More Information


About the Software Protection Platform service

This service enables the download, installation and enforcement of digital licenses for Windows and Windows-based applications. If the service is disabled, the operating system and licensed applications may run in a notification mode. We strongly recommend that you not disable the service.

References


See the terminology that Microsoft uses to describe software updates.