June 9, 2015, update for Visio 2013 (KB3039729)

Applies to: Microsoft Visio 2013 Service Pack 1

This article describes update KB3039729 for Microsoft Visio 2013 that was released on June 9, 2015. This update has a prerequisite.

Note The update that is available from the Download Center applies to Microsoft Installer (.msi)-based edition of Office 2013. It does not apply to the Office 2013 Click-to-Run editions such as Microsoft Office 365 Home. (How to determine?).

Improvements and Fixes

Fixes the following issues:
  • 3D effect of a shape does not work if the shape size is small or it is zoomed out.

    Note You can set a "min pixel size" value for shapes that use a 3D effect. For more information, see 3D effect of a shape does not work if the shape size is small or zoomed out in Visio 2013 (KB3054893) .
  • When you hover the mouse pointer over the smart tags of connection points in a .vsd file in Visio 2013, the drop-down list for the connection points are not displayed and you cannot access the action of the smart tags.
  • Shapes and ruler are not displayed correctly if the page size is large.

    Note After you install this update, you can follow the instructions in the Registry information section to change the behavior.
  • You cannot insert pictures in Visio if a mandatory profile is configured.
  • Organization charts that are created in Visio 2013 by using the Org Chart wizard may be incorrect if there are duplicate display names in Global Address Book (GAL). This issue occurs because only the first user name is used in creating the organization chart wizard.

How to download and install the update

Microsoft Update

Use Microsoft Update to automatically download and install the update.

Download Center

This update is available for manual download and installation from the Microsoft Download Center.If you are not sure which platform (32-bit or 64-bit) you're running, see Am I running 32-bit or 64-bit Office?. Additionally, see more information about how to download Microsoft support files .

Update information

Registry information

Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.
  1. Exit all Microsoft Office applications.
  2. Start Registry Editor:
    • In Windows 8 or Windows 8.1, move your mouse to the upper-right corner, click Search, type regedit in the search text box, and then click regedit.exe in the search results.
    • In Windows 7, click Start, type regedit in the Search programs and files text box, and then click regedit.exe in the search results.
  3. Locate and then select the following registry entry:
    HKEY_LOCAL_MACHINE\ Software\Microsoft\Office\15.0\Visio\Application\MaxCanvasPageSizeMultiplier
  4. In the Details pane, right-click MaxCanvasPageSizeMultiplier, and then click Modify.
  5. In the Value data box, type a value, and then click OK.

    • If the value is set to 0, 1, or any value of more than 100, the behavior is the default, as before.
    • If the value is set to any value from 2 through 100, the maximum supported page size is increased according to the multiplies of the value that is entered for this registry key.
  6. Exit Registry Editor.

Restart information

You may have to restart the computer after you install this update.


To apply this update, you must have Microsoft Visio 2013 Service Pack 1 installed.

More Information

How to determine whether my Office installation is Click-to-Run or MSI-based:
  1. Start Visio 2013.
  2. On the File menu, click Account.
  3. For Office 2013 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item is not displayed.
Office 2013 Click-to-Run installationMSI-based Office 2013
The screenshot for Visio Click To Run The screenshot for Visio MSI


See the information about the standard terminology that is used to describe Microsoft software updates . The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.