Stop error code 0xD1, 0x139, or 0x3B and cluster nodes go down in Windows Server 2012 R2 or Windows Server 2012

Symptoms

Issue 1
When you delete network interfaces on a server that is running Windows Server 2012 R2 or Windows Server 2012, you experience random and intermittent crashes on the system, and you also receive one of the following Stop error messages:
  • 0xD1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
  • 0X139: KERNEL_SECURITY_CHECK_FAILURE
  • 0x3B: SYSTEM_SERVICE_EXCEPTION
Issue 2
Some cluster nodes that are running Windows Server 2012 R2 or Windows Server 2012 go down because of the corruption in NDIS and netcfg.

How to get this update

Important If you install a language pack after you install this update, you must reinstall this update. Therefore, we recommend that you install any language packs that you need before you install this update. For more information, see Add language packs to Windows.

To fix these issues, we have released an update through Windows Update and Microsoft Download Center. Even though these issues have been observed only in Windows Server 2012 R2 or Windows Server 2012, the update also applies to Windows 8.1 and Windows RT 8.1. 

Method 1: Windows Update

This update is provided as a Recommended update on Windows Update. For more information on how to run Windows Update, see How to get an update through Windows Update.

Method 2: Microsoft Download Center

The following files are available for download from the Microsoft Download Center:
Operating systemUpdate
All supported x86-based versions of Windows 8.1Download Download the package now.
All supported x64-based versions of Windows 8.1 Download Download the package now.
All supported x64-based versions of Windows Server 2012 R2Download Download the package now.
All supported x64-based versions of Windows Server 2012Download Download the package now.
Note The update for Windows RT 8.1 can be downloaded only from Windows Update.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Update detail information

Prerequisites

To apply this update, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows 8.1 or Windows Server 2012 R2.

Restart requirement

You must restart the computer after you apply this update.

Update replacement information

This update does not replace any previously released update.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

Cause of Issue 1
This issue occurs because of a bug in Windows that can cause inconsistent network interface data on the system.

References

Learn about the terminology that Microsoft uses to describe software updates.

File Information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables.
Windows 8.1, Windows RT 8.1 and Windows Server 2012 R2
Windows Server 2012
Additional file information
Properties

Article ID: 3055343 - Last Review: Mar 8, 2016 - Revision: 1

Windows Server 2012 R2 Standard, Windows Server 2012 R2 Datacenter, Windows Server 2012 R2 Essentials, Windows Server 2012 R2 Foundation, Windows 8.1, Windows 8.1 Pro, Windows 8.1 Enterprise, Windows RT 8.1, Windows Server 2012 Datacenter, Windows Server 2012 Datacenter, Windows Server 2012 Datacenter, Windows Server 2012 Datacenter, Windows Server 2012 Standard, Windows Server 2012 Standard, Windows Server 2012 Standard, Windows Server 2012 Standard, Windows Server 2012 Essentials, Windows Server 2012 Foundation, Windows Server 2012 Foundation, Windows Server 2012 Foundation, Windows Server 2012 Foundation

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